With AGM season upon us, we’re looking back at a busy year for the Member Portal. From self-service automation to better account tools, there’s been plenty happening behind the scenes to make managing your services easier. Here’s a wrap-up of what’s changed and what’s coming next.
In the past year, we merged more than 380 pull requests across the Portal and Stanley, our network automation platform. The Portal accounted for 315 of these, including 190 bug fixes. Stanley accounted for 69, including 37 bug fixes.
This cycle was a major step forward for network automation. Stanley was built on a modern foundation and works closely with the Portal to handle service changes from start to finish. It generates switch configuration, shows exactly what will change before anything is applied, and supports approval, rollback, and fully automatic processing.
Graduated automation levels, including a maintenance mode, let our network engineers decide how much happens automatically. New orders can now be provisioned without manual handling: demarcation points, switch ports, and peering IP addresses are allocated as part of the order, and updated route server configuration is deployed whenever peering sessions change. Switch replacements have also been automated, letting the team migrate ports from old switches to new ones, even across different vendors and platforms.
New alerting and monitoring through PagerDuty and Slack means problems with automation are caught and escalated quickly.
We’ve moved to billing the current month in advance, which simplifies our billing and gives Members more predictable invoices that reflect the month they’re in.
The Member Resources area grew to include financial statements and member-only content. Member accounts now support email-only contacts, and we can send targeted outage notices directly to the right people.
Behind the scenes, the platform moved to Laravel 12 and PHP 8.4, the old PDF engine was retired, and Stanley now gets automatic dependency updates like the Portal. Together, these changes bring us closer to a network where routine service changes happen safely and automatically, freeing the team to focus on growth.
On the horizon, we have some exciting features planned for the year ahead, some of which you may already be using by the time you read this: multi-month service contracts and pricing, CloudConnect to your favourite cloud providers, real-time service health and statistics, and more.
Explore the latest updates in the Member Portal:
