IAA Newsletters
Hi everyone,
I am delighted to be bringing you this special edition of our newsletter with some great news! Over the past year, we’ve invested heavily in the systems behind IX Australia, making it faster and easier for Members to order and manage services. That work has also created efficiencies across our operations, and we’re now passing those savings on. Most Members will see immediate cost reductions and with new options for longer-terms, even more savings can be made.
Our new pricing gives great value with more choice. Our flexible month-to-month service remains available with instant cost reductions on 100 Gbps and 400 Gbps ports. To bring our Members even greater value, we’re now offering longer-term contracts of 12, 24, and 36-months with savings of 5%, 10%, and 15%. We’ve also introduced a new 25 Gbps port option. Learn more and review your options in this item of our newsletter.
You’ll also notice IX Australia has a refreshed identity. The name may be more prominent, but what sits behind it has not changed. We’re the same reliable network, same not-for-profit advantage, and all the same expert team. The updated identity simply brings our peering services into sharper focus.
Happy peering!
Narelle
Question from the desk
Each newsletter, I will pose a question to Members, because your perspective is important. Please email me with your thoughts and opinions. Over to you:
What do think of our new contract options?
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Our new IX Australia port pricing is now available, giving Members better value and more choice across every stage of their growth.
Members with existing 100 Gbps and 400 Gbps ports are already enjoying lower month-to-month prices from this month. There is nothing you need to do to receive the new rate.
We have also introduced a new 25 Gbps port option after lab testing and validation of the technology, to give our Members even more choice.
Our flexible month-to-month option remains available across all port sizes but Members who are ready to make a longer-term commitment can save even more:
- Save 5% with a 12-month term
- Save 10% with a 24-month term
- Save 15% with a 36-month term
| Port size | Month-to-month | 12-month term | 24-month term | 36-month term |
| 10G | $350 | $332.50 | $315 | $297.50 |
| 25G | $450 | $427.50 | $405 | $382.50 |
| 100G | $950 | $902.50 | $855 | $807.50 |
| 400G | $2,800 | $2,660 | $2,520 | $2,380 |
All prices are per month.
Whether you want to add a new port, move to a different port size, or take advantage of longer-term pricing, you can review your options now through the Member Portal.
If you would like to discuss which option best suits your network, contact our team at admin@internet.asn.au.
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Members can now order longer-term port contracts and make other changes to your services, directly through the IAA Member Portal.
Choose a 12, 24, or 36-month contract when ordering your port and save 5%, 10%, or 15% on the month-to-month price.
Log in to the Portal to review your services and explore the new longer-term options available now.
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Attention IAA Members! Please save the date for IAA’s Annual General Meeting 2026.
Date: Wednesday, 11 November 2026
Time: 11:30am AWST/2:30pm AEDT
Location: Via Zoom
We will share the official notifications, nominations, reports, and registrations soon.
Please make sure that your contact details, including your voting contact are up to date in the IAA Member Portal.
We hope you can join us!
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Join us for our end of year event series
Five cities. Five local champions. Plenty of bragging rights.
We’re rounding out 2026 with social darts events across Australia. Join your local internet community for a fun evening of friendly competition, networking, drinks, and tasty bites.
All skill levels are welcome. You don’t need to be a darts champion to come along, but this could be your chance to become one.
Which peer will hit the bullseye at your local exchange?
Save the date or register via the IAA Member Portal now!
SA-IX | Adelaide
Date: Wednesday, 4 November
Time: 5.30pm – 9.00pm
Venue: Ballers Clubhouse, 21 Pulteney Street, Adelaide
WA-IX | Perth
Date: Wednesday, 11 November
Time: 5.30pm – 9.00pm
Venue: Flight Club, 383 Murray Street, Perth
VIC-IX | Melbourne
Date: Wednesday, 18 November
Time: 5.30pm – 9.00pm
Venue: Flight Club, 288 Russell Street, Melbourne
NSW-IX | Sydney
Date: Wednesday, 25 November
Time: 5.30pm – 9.00pm
Venue: Flight Club, 135 Harrington Street, The Rocks
QLD-IX | Brisbane
Date: Tuesday, 1 December
Time: 5.30pm – 9.00pm
Venue: Oche, 111 Constance Street, Fortitude Valley
By RSVPing for this event, you agree to comply with IAA’s Code of Conduct – Events.
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As this newsletter goes out, our 2026 IAASysters participants are gathering in Brisbane for the latest IAASysters Workshop, starting bright and early on 2 September and followed by two intense days at AusNOG.
We hope they have an incredible few days of learning, networking, and new connections.
Thanks once again to this year’s sponsors. We couldn’t do it without you!
Expressions of interest for attending or sponsoring the 2027 IAASysters programs are now open.
IAASysters supports women working in, or aspiring to work in, the internet industry.
Dates, locations, and further program details will be announced soon.
Head to the IAA website to find out more.
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As always, there’s a lot of telco regulatory matters members should be aware of:
CIRMP Compliance
An important reminder that telcos must meet their critical infrastructure risk management program (CIRMP) obligations from this year, under the Security of Critical Infrastructure Act. This includes submitting your CIRMP annual report by 28 September via the CISC webform, and meeting at least maturity level 1 of your nominated cyber security framework by 4 October.
This applies to all carriers, as well as carriage service providers who supply services to the Commonwealth Government, or have at least 20,000 services in operation.
IAA provides helpful guidance material in our Portal to assist Members better understand, and comply with their regulatory obligations.
TCP Standard
The Australian Communications and Media Authority (ACMA) conducted targeted consultation on the industry standard that will replace the Telecommunications Consumer Protections Code (TCP Code) in July.
IAA represented our Members in the initial stage of consultations focusing on changes to rules relating to:
the Critical Information Summary;
responsible selling practices including caps on bonuses for sales staff;
remedies for mis-selling; and
completing credit assessments.
As the ACMA will conduct public consultation on the full draft TCP Standard in due course, IAA plans to hold a Member briefing to keep you updated and collect feedback to inform our response. If you are interested in attending, please register via our website.
Mandatory AFCA membership
A reminder that under the new Scams Prevention Framework (SPF), carriers and carriage service providers who provide phone and messaging services are subject to new obligations. This does not apply to internet services, nor to phone and messaging services delivered wholly over the internet.
While many of the rules are still in development, one key requirement is to join the Australian Financial Complaints Authority (AFCA) by 1 September 2026, but applications must have been in by 14 August 2026.
The AFCA is the designated external dispute resolution (EDR) scheme for scam-related complaints under the SPF. This is additional to the Telecommunications Industry Ombudsman’s EDR scheme which applies to broader telco complaints.
You can register via the AFCA’s website and read more information in the AFCA’s FAQ page.
The AFCA is also running a webinar on proposed changes to its Rules on 3 September, 11am-1pm AEST. You can register online.
auIGF 2026
The 2026 Australian Internet Governance Forum (auIGF) will be held on 22-23 September, at QT Canberra. IAA continues to be a proud sponsor of the auIGF, a multistakeholder forum contemplating policy issues affecting the internet.
This year, IAA is partnering with Away From Keyboard to run a hypothetical session on digital responsibility when it comes to online scams – who is, or should be responsible for what online?
We encourage all Members to tune into the session, and attend the auIGF, whether in-person, or virtually to engage in important, live public policy issues concerning the internet.
This year’s program brings together stakeholders from government, industry, civil society, academia, and the technical community to discuss the public policy issues shaping Australia’s digital future. Under the theme ‘A resilient internet for all Australians’, auIGF 2026 will explore how Australia can maintain an open, secure and interoperable internet while responding to rapid technological, economic, and social change.
View the program and register now!
PPAP meeting
Our last Public Policy Advisory Panel was held on 17 June. We were joined by the Department of Home Affairs who consulted the Panel on the Electronic Surveillance Reform – a huge overhaul of various legislation that underpins Australia’s electronic surveillance regime. This includes, amongst other things, changes to the mandatory data retention and lawful interception.
The session focused on the costs and benefits of policy change, with discussions remaining at a high-level to inform the detailed drafting of the replacement legislation.
An impact analysis survey was also distributed to IAA members in July. Though the consultation on the impact analysis has concluded, please let us know of any feedback you would like us to raise to the Department on your behalf. Further consultation on the legislation will be held in due course.
Open submissions:
Closed submissions:
As always, please get in touch to share any thoughts on any of the open consultations and/or previous submissions as we really appreciate your feedback.
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Welcome to our newest Professional Members:
Bruce Large
Dale Rich
Andy Taylor
Derek Vanderkruk
Welcome to our IAASysters Professional Members:
Sophie Allen
Ellie Day
Deanna Duane
Alisha Gurung
Summer Liu
Maria Misic Durovic
Monique Mountford
Michelle Peter
Lauren Phillips
Elizabeth Pollard
Portia Rabonda
Rebekah Rolleston
Gabi Rouse
Emma Scott
Shweta
Stacey Taplin
Nina Tran
Kyra Tsang
Susan Van
Ayesha Wasim
Welcome to our Corporate Members:
D2 Technology Pty Ltd
Meet D2 Technology, a new addition to IAA’s Corporate Membership.
D2 Technology is a managed service provider specialising in secure, reliable network solutions for small and medium-sized businesses. Its services span network design and deployment, ongoing management and optimisation, connectivity, cybersecurity and cloud integration.
By joining IAA, D2 Technology is expanding the range of hosting and connectivity services it can offer its clients as the business grows.
Welcome to the IAA community, D2 Technology!
Eluvio
A warm welcome to Eluvio, one of IAA’s newest Corporate Members.
Eluvio is the creator of the Content Fabric, a global platform for storing, distributing and monetising premium video and digital media.
With an established presence in Sydney, Eluvio has joined IAA to connect with Australia’s peering community and support the continued growth of its network.
It’s great to have you on board, Eluvio!
pCloud
We’re delighted to welcome global cloud storage provider pCloud to the IAA community.
pCloud provides secure cloud storage for individuals and businesses, making it easy to store, access, share and manage files from anywhere.
With more than 22 million users worldwide and a newly established presence in Sydney, pCloud is continuing to expand its global network and services.
Welcome aboard, pCloud!
Syntax Sytems Pty Ltd
We’re pleased to welcome Syntax Systems as a new IAA Corporate Member.
Based in Melbourne, Syntax Systems delivers managed network, security and cloud infrastructure services to Australian businesses across the logistics, finance, real estate and manufacturing sectors.
Operating its own infrastructure from ME1, Syntax Systems has joined IAA to peer directly for the client workloads and services it hosts there, improving latency and resilience while helping keep Australian traffic in Australia.
Welcome to IAA, Syntax Systems!