UPCOMING EVENTS
From selling services to collecting payments and rewarding staff, ACMA’s proposed telecommunications consumer protection rules will mean significant changes across your business.
IAA is holding a Member briefing to explain the proposals, answer questions, and collect feedback to inform our response to ACMA.
The draft Telecommunications (Consumer Protections) Industry Standard 2026 is set to replace the current TCP Code with directly enforceable requirements. Proposed changes cover:
- Critical Information Summaries and information provided to customers.
- Selling practices, sales incentives, and remedies for vulnerable consumers.
- Credit assessment thresholds and affordability checks.
- Payment flexibility and steps required before restricting, suspending, or disconnecting services.
- Staff training, senior executive accountability, and mis-selling reporting.
- Processes for appointing authorised representatives and advocates.
Now is the time to raise practical concerns about what these requirements would mean for your business. Join the discussion to help identify where the proposed Standard needs to change and what Members would need to implement it.
Date: Tuesday, 20 October 2026
Time: 3:30–5:00 pm AEDT
Location: Online via Zoom
Attendance: IAA Members
Members can register now, through the IAA Member Portal:
We’ll send further information ahead of the session to help you prepare. Whether you already have concerns or are still getting across the proposals, your feedback will help shape IAA’s submission.
The consultation closes on 10 November 2026. Read the consultation documents on the ACMA website.
Not an IAA Member?
Access to regulatory briefings, guidance, and opportunities to contribute to our advocacy are among the benefits of membership. Find out about joining IAA.
Questions? Contact policy@internet.asn.au.
Join the local internet community at Ballers Clubhouse for an evening of social darts, networking, drinks, and tasty bites. Whether you’re a seasoned player or have never picked up a dart, all skill levels are welcome.
There’ll be friendly competition and plenty of local bragging rights on the line. Could you be crowned SA-IX’s darts champion for 2026?
Date: Wednesday, 4 November 2026
Time: 5.30pm – 9.00pm
Venue: Ballers Clubhouse, 21 Pulteney Street, Adelaide
Registrations are now open on the IAA Member Portal for our Members and their guests:
By RSVPing for this event, you agree to comply with IAA’s Code of Conduct – Events.
The Tournament of Peers lands at Flight Club this November, bringing WA-IX Members together for an evening of darts, drinks, tasty bites, and good company.
Gather your colleagues, sharpen your aim, and prepare to take on your fellow peers. You don’t need to throw a 180 to join the fun, but you might just walk away as WA-IX’s darts champion for 2026.
Date: Wednesday, 11 November 2026
Time: 5.30pm to 9.00pm
Venue: Flight Club, 383 Murray Street, Perth
Registrations are now open on the IAA Member Portal for our Members and their guests:
By RSVPing for this event, you agree to comply with IAA’s Code of Conduct – Events.
VIC-IX is stepping up to the oche for IAA’s Tournament of Peers at Flight Club this November.
Challenge your industry peers to a game, make new connections, and enjoy an evening of darts, drinks, and tasty bites. First-timer or seasoned sharpshooter, everyone is welcome to take part.
The competition may be friendly, but the bragging rights are very real. Who will claim the title of VIC-IX darts champion for 2026,
Date: Wednesday, 18 November
Time: 5.30pm – 9.00pm
Venue: Flight Club, 288 Russell Street, Melbourne
Registrations are now open on the IAA Member Portal for our Members and their guests:
By RSVPing for this event, you agree to comply with IAA’s Code of Conduct – Events.
We’re bringing IAA’s Tournament of Peers to NSW-IX for a night of darts and friendly rivalry at Flight Club.
Swap the network traffic for a trip to the oche and catch up with Sydney’s internet community over drinks and tasty bites. All skill levels are welcome, from complete beginners to seasoned players.
One peer will leave with the ultimate local bragging rights. Have you got what it takes to become the NSW-IX darts champion for 2026
Date: Wednesday, 25 November
Time: 5.30pm – 9.00pm
Venue: Flight Club, 135 Harrington Street, The Rocks
Registrations are now open on the IAA Member Portal for our Members and their guests:
By RSVPing for this event, you agree to comply with IAA’s Code of Conduct – Events.
QLD-IX is closing out IAA’s 2026 Tournament of Peers with an evening of social darts at Oche.
Come along to test your aim, connect with Brisbane’s internet community, and enjoy drinks and tasty bites. Whether you’re chasing the title or just keen for a fun night with your peers, there’s a place at the oche for you.
Who will finish on top and be crowned the QLD-IX darts champion for 2026?
Date: Tuesday, 1 December
Time: 5.30pm – 9.00pm
Venue: Oche, 111 Constance Street, Fortitude Valley
By RSVPing for this event, you agree to comply with IAA’s Code of Conduct – Events.
PAST EVENTS
Date: Wednesday, 4 June 2025
Time: 5:30 PM – 9:00 PM AEST
Venue: Brix Distillers | 350 Bourke Street | Surry Hills | Sydney
Join us for the IAA Convergent Sydney social, where we’ll continue the celebrations with an exclusive evening of rum tasting, a behind-the-scenes distillery tour, and great company at Brix Distillers.
We invite you to commemorate three decades of building a fairer, more inclusive internet with us.
Event highlights:
- A guided rum-tasting experience at one of Sydney’s top distilleries.
- A behind-the-scenes distillery tour to see the craft in action.
- Delicious canapés and expertly crafted drinks.
Contribute to the IAA Convergent Time Capsule
We’re calling on YOU – our network engineers, internet pioneers, and tech enthusiasts! Bring along your tech relics, or messages for the future to our 30 Years of Peer event in your city.
What to Contribute?
We’re looking for small items that will help capture the spirit of who we are today and the legacy we’re building for the future.
- A piece of hardware or internet gear that tells a story
- Some company merch that will evoke nostalgia
- Photos from team events or handwritten notes predicting the future
Don’t miss your chance to leave your mark—join us and make history!
Let’s raise a glass to three decades of peering excellence – we can’t wait to see you there!
Secure your spot now, via the IAA Member Portal!
By RSVPing for this event, you are agreeing to comply with IAA’s Code of Conduct – Events.
Date: Thursday, 8 May 2025
Time: 12.30pm – 1.30pm AEDT | 10.30am – 11.30am AWST
Venue: Via Zoom
The IAA Members Forum will be back this May. This Members-only event will be held virtually via Zoom. It’s a great opportunity for you to ask us questions and provide valuable feedback so that we may serve you better.
Pre-event IAA Member Survey
To help us prepare, please follow the link in the IAA Member Portal to our quick survey, when you register for this event. It’s a chance to give us feedback and ask questions in advance of the forum so we can better meet your needs and expectations.
There will be further opportunities to ask questions from the floor on the day as it is important to us that you have your say
Thanks for your input. We look forward to seeing you soon!
Registration closed. If you want to watch or review slides, links are below.
By RSVPing for this event, you are agreeing to comply with IAA’s Code of Conduct – Events.
Date: Thursday, 3 April 2025
Time: 1:00PM AEDT | 10:00AM AWST
Venue: Online via Zoom
Outsmarting the smart home (ISP strategies for security)
How secure is your smart home? From exploitable robot vacuums to always-on internet TVs, the modern smart home presents serious security risks. As ISPs, how can you best advise customers on security—and how secure are your networks from these gadgets?
Join us for an expert discussion where industry professionals will share insights into best practices for home networking security.
Meet Our Speakers
Matt Tett – Cybersecurity Expert & Managing Director, Enex TestLab
Matt is well known across industry and government as a highly technical, straight shooter who applies scientific methods to ensure technology works as expected. As Managing Director of Enex TestLab, he helps businesses and governments stay one step ahead of cybersecurity threats.
Cameron Steel – Developer, IAA
Cameron is one of IAA’s experienced developers, helping to build the IAA Member Portal. With a background in IT support, AV technology, and home automation, Cameron is passionate about network security and reliability, bringing a hands-on perspective to smart home security challenges.
Narelle Clark – CEO, IAA (event moderator)
With over three decades of networking and internet governance experience, Narelle will lead the discussion, ensuring an insightful and lively conversation.
Register via the IAA Member Portal
Date: Wednesday, 21 May 2025
Time: 5:30 PM – 9:00 PM ACST
Venue: Prohibition Liquor Co. | 22 Gilbert Street | Adelaide
Join us for the IAA Convergent Adelaide social with a unique evening of gin tasting, ping pong, and great company as we raise a glass to 30 Years of Peers at the Prohibition Liquor Co.
We invite you to help us to commemorate three decades of building a fairer more inclusive internet.
Event highlights:
- A guided gin-tasting experience at one of Adelaide’s finest distilleries.
- Friendly competition with ping pong tables ready for action.
- Delicious canapés and expertly crafted drinks.
Contribute to the IAA Convergent Time Capsule
We’re calling on YOU – our network engineers, internet pioneers, and tech enthusiasts! Bring along your tech relics, or messages for the future to our 30 Years of Peer event in your city.
What to Contribute?
We’re looking for small items that will help capture the spirit of who we are today and the legacy we’re building for the future.
- A piece of hardware or internet gear that tells a story
- Some company merch that will evoke nostalgia
- Photos from team events or handwritten notes predicting the future
Don’t miss your chance to leave your mark—join us and make history!
Secure your spot now, via the IAA Member Portal!
By RSVPing for this event, you are agreeing to comply with IAA’s Code of Conduct – Events.
PLEASE NOTE: THIS EVENT IS NOW AT CAPACITY AND REGISTRATION HAS CLOSED. THANK YOU FOR YOUR INTEREST.
Let’s celebrate 30 Years of Peers – starting in Hobart in partnership with TasICT!
Join us for the IAA Convergent Hobart social, the official pre-conference event for Tas Tech Fest and the first of our special anniversary events across Australia in 2025!
For three decades, we’ve been making the internet a fairer and more inclusive place. Let’s toast this milestone with – a guided wine and spirits tasting – paired with great company, drinks, and delicious canapés.
We’re delighted to host Members and guests in Hobart for a special evening of celebration at the beautiful Frogmore Creek Wine Bar, located on the waterfront.
Event highlights:
- ‘Tastes of Australia’ – a guided wine and spirits tasting
- Drinks, canapés, and great company
- A chance to connect with fellow IAA Members, TasICT members and peers
Date: Tuesday, 25 March 2025
Time: 5:30 PM – 9:00 PM AEDT
Venue: Frogmore Creek Wine Bar | 18 Hunter St | Hobart
Contribute to the IAA Convergent Time Capsule
We’re calling on YOU – our network engineers, internet pioneers, and tech enthusiasts! Bring along your tech relics, or messages for the future to our 30 Years of Peer event in your city.
What to Contribute?
We’re looking for small items that will help capture the spirit of who we are today and the legacy we’re building for the future.
- A piece of hardware or internet gear that tells a story
- Some company merch that will evoke nostalgia
- Photos from team events or handwritten notes predicting the future
Don’t miss your chance to leave your mark—join us and make history!
Let’s raise a glass to three decades of peering excellence – we can’t wait to see you there!
Secure your spot today via the IAA Member Portal.
By RSVPing for this event, you are agreeing to comply with IAA’s Code of Conduct – Events.
PLEASE NOTE: THIS EVENT IS NOW AT CAPACITY AND REGISTRATION HAS CLOSED. THANK YOU FOR YOUR INTEREST.
The internet has come a long way in 30 years – what will it look like in another 25? As part of IAA’s 30th anniversary celebrations, we’re compiling a time capsule to be opened in 2050! We’re calling on YOU – our network engineers, internet pioneers, and tech enthusiasts – to be part of it!
Join us in making history
We’re hosting anniversary events in each of the seven capitals where we have an IX. Celebrate with us and add your piece of internet history in person! Bring along your tech relics, or messages for the future when we visit your city.
What to Contribute?
We’re looking for small items that will help capture the spirit of who we are today and the legacy we’re building for the future.
• A piece of hardware or internet gear that tells a story
• Some company merch that will evoke nostalgia
• Photos from team events or handwritten notes predicting the future
Don’t miss your chance to leave your mark! Registrations are now open for events in Hobart, Melbourne and Adelaide, with more coming soon.
Visit the IAA Member Portal to register now:
By RSVPing for this event, you are agreeing to comply with IAA’s Code of Conduct – Events.