Telecommunications Consumer Protections Standard

About the consultation: The Australian Communications Media Authority (ACMA) is consulting on the proposed Telecommunications (Consumer Protections) Industry Standard 2026 (TCP Standard) which will replace the current industry code, C628:2019 Incorporating Variation no. 1/2022 Telecommunications Consumer Protections Code.  The proposed TCP Standard will mean major changes to a CSP’s operations including in relation to the […]

Privacy Reform Legislation – Exposure Draft

About the consultation: The Attorney General’s Department consulted on the exposure draft of privacy reform legislation. The proposed amendments would (amongst other things) introduce new definitions of key terms and concepts central to the current privacy framework including the scope of ‘personal information’ and ‘collection’ and ‘consent’ processes, all of which is likely to greatly […]

Digital Duty of Care Bill – Exposure Draft

About the consultation: The Department of Infrastructure, Transport, Regional Development, Communications, Sports and the Arts consulted on the Online Safety Amendment (Digital Duty of Care) Bill 2026 – Exposure Draft, which proposes to introduce a new legislative duty of care on online service providers, including Internet service providers.  Consultation closed: 22 September 2026 You can […]

Scam Prevention Framework External Dispute Resolution Rules

The Australian Financial Complaints Authority (AFCA) consulted on draft rules to govern the external dispute resolution (EDR) scheme in relation to the Scam Prevention Framework (SPF). Under the recently introduced SPF, telecommunications entities who provide voice or messaging services must be members of the AFCA. IAA’s response highlighted potential issues with the cost funding, compensation […]