Audit Reveals Home Affairs’ Administration of Critical Infrastructure Protection Only “Partly Effective”

The Australian National Audit Office (ANAO) released its report on the Department of Home Affairs’ administration and regulation of critical infrastructure protection policies on 21 June 2022, and we’d have to say their assessment isn’t particularly positive. The report made seven recommendations, identifying improvements needed in the Department’s engagement of stakeholders, risk assessments and reporting […]

2022 TCP Code Attestation Page

On 1 June, Communications Compliance Ltd (CommCom)opened the TCP Code compliance attestation page. Currently live, lodgements are due on 1 September 2022, and Carriage Service Providers who provide telecommunications services to consumers (as defined in the Code) are required to submit an annual attestation of their compliance with the Code.   CommCom is an independent body […]

From the CEO’s Desk

This last month I’ve enjoyed a brief holiday, and in my absence the team have been just brilliant! Racks have been rearranged, submissions lodged, and our new portal has a shiny new layout. We’ve even cracked a new traffic milestone over the last week, so now 900Gbps is the new normal across the exchanges. Well […]

WA-IX’s 25th Birthday

WA-IX’s 25th Birthday Celebration

Date: Wednesday, 19th October 2022
Time: 5:00pm – 8:00pm AWST
Location: Function Rooms, QV1 Conference Centre, Perth BC, WA 6000

Inherent Issues With The TIO

The Telecommunications Industry Ombudsman (TIO) closed consultation for its 5-year independent review on 15 May. The consultation was primarily focused on its ability to meet the Australian ‘benchmarks for Industry Based Customer Dispute Resolution’, as well as other issues including its revised terms of reference, governance and authorising environment and engagement and outreach activities. In […]

IAASysters 2022

IAASysters 2022

Applications to become a sponsored attendee of the program have now closed.
Date: Tuesday 31 August – 2 September 2022
Location: Sofitel Melbourne

CommsDay Summit 2022 Recap

IAA was fortunate to attend and present at the CommsDay Summit 2022 held on 3-4 May 2022. Joined by then Federal Minister for Communications Paul Fletcher MP, and then Shadow Minister Michelle Rowland MP, industry engaged in an insightful and passionate discussion about the telecommunications industry.    Amongst several other interesting topics, there were a […]

Catching up With Long-time Member, Aubrey Adams

In the spirit of celebration of WA-IX’s 25-year milestone, we’ve been catching up with founding and long-time members and this month; we’re sharing our catch up with Aubrey Adams. At the time of joining WAIA, Aubrey was teaching a technology management unit in the MIS Bachelor course at Edith Cowan University in Perth and was […]

Customer Identity Authentication – What you Need to Know

On 8 April 2022, the Australian Communications and Media Authority (ACMA) introduced a new set of rules, the Telecommunications Service Provider (Customer Identity Authentication) Determination 2022. These new rules are intended to protect customers from identity fraud scams that occur over telecommunications networks, including unauthorised mobile porting and unauthorised SIM swap scams.    The new […]

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