IAA Membership
JOIN IAA IN CREATING A BETTER INTERNET FOR ALL
From internet access to web hosting, education, gaming, and software, IAA Members are essential contributors to the vitality of Australia’s internet landscape.
By becoming an IAA Member, you align with a vibrant community of forward-thinking individuals and businesses dedicated to advancing the internet in Australia. As an IAA Member, you’ll stay informed on industry trends, benefit from strong advocacy for your needs, enjoy networking opportunities throughout the year, and access a suite of services designed to give you a digital edge.
Together, we are committed to making the internet more efficient, accessible, and resilient—now and for the future.
Professional Membership
The perfect option for professionals with a strong interest in the Internet industry, providing access to all our networking events, educational webinars and more.
ANNUAL FEE: $50 (inc GST)
Corporate Membership
The ideal option for organisations with a vested interest in the Internet industry and who require the specialised services offered by IAA, including peering.
ANNUAL FEE: $500 (inc GST)
Affiliate Membership
Membership that’s tailored for government agencies, not-for-profit organisations, or similar. Affiliate Class Members can access all services provided by IAA but do not hold voting rights.
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IX Services
IAA Corporate and Affiliate Members have access to our cutting-edge Peering, Cloud Connect, Virtual Leased Line and Extended Reach services.
IAA Events
All IAA Members enjoy complimentary or discounted access to IAA’s diverse range of online and in-person events throughout the year. These events frequently feature leading industry experts and offer valuable opportunities for professional development and networking.
Advocacy and representation
IAA advocates for our Members’ interests through lobbying efforts and offers balanced representation of the internet community in the media. Members can also proudly feature the IAA logo on their marketing materials and websites (terms and conditions apply).
IAA Member growth opportunities
Joining IAA connects you to a wide network of peers and partners. Enhance your business opportunities and collaborate with industry leaders to drive innovation and growth.
IAA Membership
How do I become a Member?
- To apply, please go to our IAA Member Portal.
- Membership requires Board approval, prior to activation.
How do I become a Board Member?
- Board Members are elected at IAA’s AGM seats are held for four-year terms. Seats become available as Board Member terms expire.
- All Members are welcome and encouraged to nominate four Board seats. If more nominations are received than the number of available seats, an election is held for the voting Membership.
- Find out more about our Board becoming a Board Member.
How much are Membership fees?
- Corporate – $500.00 inc GST annually.
- Professional – $50.00 inc GST annually.
- Affiliate – complimentary.
What do I do if my Membership has lapsed?
- If you no longer have access to our membership portal, please contact our team who can help you to re-activate your membership.
Who is eligible for Professional Membership?
- This type of Membership is suited to individuals who have an expressed interest in the internet industry and provides invaluable education and networking opportunities.
Who is eligible for Corporate Membership?
- This type of Membership is ideal for organisations with a vested interest in the internet industry and who want to leverage the services offered by IAA, such as IX Peering.
- Corporate Members include a diverse range of organisations within the internet industry, many of whom provide commercial services across the broader internet ecosystem.
Who is eligible for Affiliate Membership?
- This Membership suits government agencies, not-for-profits, and other like-minded organisations deemed appropriate by the IAA Board.
- Affiliate Class Members have access to any services offered by IAA, such as IX Peering, but do not have voting rights when it comes to our governance.
How do I cancel my Membership?
- If you wish to cancel your Membership, please contact our team. Please note that Membership fees are non-refundable.
I am a new Member, what are my next steps?
- As a Professional Member, you will receive regular news updates on events and advocacy, including quarterly newsletters.
- In addition, Corporate Members also receive a welcome pack containing comprehensive details of their new Membership.
- To order services directly, please login to the IAA Member Portal.
IAA Account Information
I have a billing issue
- Please contact our Accounts Team.
I have a Member Portal issue
- Please contact our Technical Team.
How do I check my network status?
- View Network Status.
- All maintenance and incidences can be viewed live on our website using the above network status link.
How do I update my details?
- To update your details, please login to our Member Portal.
- If you are unable to login to the portal, please contact our team.
IAA General Information
Where can I see other peers?
- To see who is peering, please refer to our Peering services page or PeeringDB.
Where are IAA's exchange points?
- Please refer to our Peering page to find our exchange locations.
How do request further support?
- If your query is not listed here and you require further assistance, please contact our team.
