Join our briefing with Q&A for IAA Members regarding our updated Master Service Agreement and Membership Agreement.
To ensure compliance with current legislation and good governance, we have reviewed our Master Service Agreement (MSA) and Membership Agreement (MA). With the assistance of our lawyers, we have conducted a meticulous review and updated the terms of these agreements to ensure compliance with the latest legal requirements.
Please note, we are **not** terminating either of our existing agreements. However, in accordance with clause 24.2 of the MSA, any changes to the Agreement must be in writing and signed by the parties.
In addition, our team has taken this opportunity to streamline processes to benefit our Members by allowing electronic execution of the agreements through the IAA Member Portal, as well as consolidating outdated documents – including the Disconnect Policy, Acceptable Use Policy, Code of Conduct – Members Services, Pricing Policy and Services Schedules – into the MSA. This consolidation simplifies our contractual framework and aligns our terms with current operational practices.
Please review IAA’s new MSA and MA
