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The government has passed legislation that will amend the Competition and Consumer Act 2010, which includes the Australian Consumer Law (ACL). The new amendments, which will come into effect from late 2023 (12 months after Royal Assent), include big changes,

The policy team met with NBN Co to discuss their preliminary questions before the launch of their Low-Income Forum. The Forum aims to address the issues facing low-income and other vulnerable consumers with respect to the provision of NBN Co

The Public Policy Advisory Panel plays a fundamental role in informing IAA’s advocacy work. The Panel began in 2022, with the first meeting being conducted in April. Since then, IAA’s policy team have established its public-policy principles, released various educational

It has been another busy month for the policy team, from responding to consultations and meeting with NBN Co over the launch of the Low-Income Forum to holding our last IAA Public Policy Advisory Panel meeting for the year –

7 November 2022 The Internet Association of Australia Ltd (IAA) today raised concerns that the Privacy Legislation Amendment Bill will not address Australia’s urgent need for data security and privacy protection. IAA asserts that more so than enforcement measures, the

October continued to be a busy month for IAA’s policy team, keeping up to date with industry news and legislative reforms on the horizon while attending meetings and regulatory information sessions. We expect we will continue to be busy, particularly

The findings from the Telecommunications Industry Ombudsman (TIO) Independent Review were released earlier this month. After consultation held in May this year, the review looked into the TIO’s compliance with the Australian Government’s benchmarks for industry-based customer dispute resolution. The

The Australian Competition & Consumer Commission has published guidance material regarding the carrier separation rules. The explanatory guide has been prepared following industry consultation – to which IAA responded – and is aimed to assist industry’s understanding of the superfast

While the review of the amendments to the Model Defamation Provisions is still ongoing, the recently closed consultation into the liability of Internet intermediaries for online defamatory material has indicated that Internet Service Providers will likely be granted a statutory

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