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Join our briefing with Q&A for IAA Members regarding our updated Master Service Agreement and Member Agreement.

To ensure compliance with current legislation and good governance, we have reviewed our Master Service Agreement (MSA) and Member Agreement (MA). With the assistance of our lawyers, we have conducted a meticulous review and updated the terms of these agreements to ensure compliance with the latest legal requirements. Please note, we are not terminating either of our agreements with you. However, in accordance with clause 24.2 of the MSA, any changes to the Agreement must be in writing and signed by the parties.

In addition, our team has taken this opportunity to streamline processes to benefit our Members by allowing electronic execution of the agreements through the IAA Member Portal, as well as consolidating various policy documents – including the Disconnect Policy, Acceptable Use Policy, Code of Conduct – Members Services, Pricing Policy and Services Schedules – into the MSA. This consolidation simplifies our contractual framework and aligns our terms with current operational practices.

Please review IAA’s new MSA and MA

Review IAA’s revised MSA

Review IAA’s revised MA

We have created a handy guide to the latest revisions of these agreements here:

Guide to MSA & MA updates

You will be able to digitally approve our updates to the MSA and MA via the IAA Member Portal from Monday, 3 February 2025.

Any Corporate or Affiliate Members with a customised MSA with us will not be required to accept the update to the MSA.

We hope the revised agreements are more user-friendly and tailored to your needs. If you are a Corporate or Affiliate Member and need to customise the MSA, please contact us at secretary@internet.asn.au.

Register now! 

By RSVPing for this event, you are agreeing to comply with IAA’s Code of Conduct – Events.

Following last week’s Annual General Meeting we’re pleased to announce the IAA Board election results.

Congratulations to our newly elected Board Members:

Karl Kloppenborg and Fraser McGlinn.

Both have been elected for three-year terms and will take their places alongside Matthew Enger (Board Chair), Brett O’Hara (Deputy Chair), David Hooton and Nathan Brookfield.

We extend a special note of appreciation to our outgoing Board Members, Richard Thompson (2021-2024) and Matthew Moyle-Croft (2020-2024). Both have made outstanding contributions to IAA and the internet community during their tenure, and we thank them for their service.

Thanks also to all Board nominees, voters and attendees of this year’s IAA AGM.

Once again, this meeting was held online. As outlined in the agenda, the meeting received a report from the Chair, Deputy Chair and CEO, along with the aforementioned election result and the appointment of the auditor.

For those that missed the AGM or would just like a recap, you can find our Annual Report, the AGM slide deck via the [IAA website] and the meeting has been placed on the IAA YouTube Channel.

You will find further information about the Internet Association of Australia Ltd in the IAA Annual Report.

Should you have any questions about the AGM, please contact secretary@internet.asn.au.

Welcome our new Board Members

Karl Kloppenborg – Professional Member

We are thrilled to announce that Karl Kloppenborg has secured a position on the IAA Board! After a strong campaign last year, he came back for a second attempt to secure a place, demonstrating his unwavering commitment to our community and the future of internet governance.

With over 15 years of hands-on experience in telecommunications, systems engineering, cloud computing and internet advocacy, Karl is perfectly positioned to contribute to the IAA’s continued growth and advancement.

Karl currently serves as the Chief Technology Officer (CTO) of ResetData Pty Ltd, where he is spearheading the development of the world’s first environmentally sustainable public cloud. Before joining ResetData, he held key positions at organisations such as Real World Group, DigitalMaas, and Crucial Cloud Hosting, where he designed and developed critical systems, including cloud environments and analytics platforms. His career has been marked by a dedication to innovation in cloud computing and distributed systems, and his technical expertise spans a range of programming languages, systems engineering tools, and virtualisation technologies.

In addition to his technical background, Karl is deeply committed to the development and governance of the internet. He has been actively involved with APNIC (Asia-Pacific Network Information Centre) for several years, advocating for policy changes related to transparency, fair representation, and meaningful reforms in internet governance. His advocacy efforts have provided him with valuable insights into the challenges and opportunities facing our global internet infrastructure.

Please join us in welcoming Karl to the Board!

Fraser McGlinn – Professional Member

We are excited to announce that Fraser McGlinn has secured a position on the IAA Board! After vying for a seat last year, Fraser put his hand up again to secure a seat on the Board this year, showcasing his continued passion for the internet community.

Fraser brings a broad professional background that spans multiple countries, including New Zealand, Australia, and the Philippines, offering a unique perspective on the needs of the sector.

In his current role, Fraser leads the Network Design and Architecture Team at an ISP in the Philippines, where he is dedicated to the mission of “Accelerating internet for the Philippines and improving connectivity for all Filipinos.” Central to this mission is the operation of the Philippines’ largest Internet Exchange, where fostering relationships and community engagement has been key to its ongoing success. As Fraser says, “When we share, everyone wins.”

A strong advocate for upholding the founding core values of the internet—community, inclusivity, and respect—Fraser’s extensive experience in governance, technical, and operational roles has deepened his commitment to promoting these principles in real and measurable ways.

As a Board Member, Fraser says he is dedicated to evolving outreach and mentoring programs such as IAASysters, which provide vital mentorship opportunities for young people and newcomers to the field.

Fraser also emphasises the importance of sensible policy development, advocating for open discussions between the industry and government. He is committed to facilitating forums that address internet-related issues, fostering cooperation and community-building while ensuring there is no disconnect between the government and the industry.

Please join us in welcoming Fraser McGlinn to the Board!

In September we hosted our fourth annual IAASysters Workshop, followed by two days at the AusNOG conference, to take advantage of industry networking, learn the latest industry trends and receive in-depth technical training.

Thanks again to our awesome sponsors. We couldn’t do this without you!

Here are some pictures highlighting this year’s program.

We rounded off this year’s IAA Convergent event series strongly with in-person events in Adelaide and Canberra and an exciting online hypothetical crisis scenario, ‘It’s DOWN!!!’

IAA Convergent Adelaide

NEXTDC graciously gave us a sneak preview with a tour of our newest PoP location and we can tell you, it’s A1! The evening continued at The Elephant for drinks and nibbles. Big thanks to NEXTDC for the tour and all the Members who joined us for a memorable night!

IAA Convergent Canberra

IAA Convergent Online

If you missed our IAA Convergent online event, ‘It’s DOWN!!’ here’s your second chance!

Watch as our expert team tackles a live, spontaneous role-play simulating a network outage. Guided by facilitator Narelle Clark, our seasoned expert panel: Elise Davidson, Matthew Kobayashi, Anne Mikita, Holly Raiche, and Aftab Siddiqui—navigated through technical and organisational challenges, showcasing the tools and strategies used during a crisis, and even the human impact involved.

Whether you’re a seasoned network engineer or just curious, this session is packed with insights that can help in real-world situations.

Watch now on IAA’s YouTube channel.

Planning for IAASysters 2023 is well underway! We’re excited by the program we have in store. This year’s theme ‘Future Heroes of the Internet’ has been chosen to celebrate all the super women we have in our industry. We’re also proud to announce that this year’s conference will be held at Sea World  Resort on the Gold Coast. If you’ve not heard of our Systers program before or just want to know more be sure to check our short video.

The successful participants were selected from a record number of strong applications. The sponsored attendees will enjoy:

  • Ticket to attend the IAASysters Workshop (6 September 2023)
  • Ticket to the AusNOG Conference (7-8 September 2023)
  • Economy airfares to Gold Coast and accommodation
  • One-year complimentary Professional Membership to IAA (subject to board approval)

We could not host such an amazing three-day program  without the generous support of our sponsors. We like to thank this year’s Sponsors including:

Systers 2023 Sponsors

If you would like to support the next generation of women in the Internet industry, it’s not too late to be a part of the Systers program. Head over to the Systers page on our website to find out how to sponsor!

This June NSW-IX will have been in operation for 10 years!

We invite you to join our CEO, Narelle Clark and IAA Team and Board Members as we celebrate with drinks and canapés as the sun sets over Darling Harbour.

IAA Members are welcome to invite guests. Corporate Members can register themselves and an additional 7 guests, either internal or external to their organisation. Professional Members are able to invite one additional guest. All registrations need to be completed via the IAA Portal by the inviting Member.

Details
When: Wednesday 21 June | 5.30pm – 9.00pm AEST
Where: Helm Bar & Bistro, Sydney

Register via the IAA Portal now!

RSVP now!

By RSVPing for this event, you are agreeing to comply with IAA’s Code of Conduct – Events.

View this presentation now on the IAA YouTube Channel.

Join us for this Online Convergent Event

Title: Can I trust my clock? Why NTP is a fail.
Date: Thursday 1 June 2023
Time: 12pm AEST/ 10am AWST

Venue: FREE Online Convergent Event, hosted on Zoom

Registration: Open to all via the IAA Portal

Register now for your chance to see Darryl Veitch’s brilliant presentation on Network Time Protocols, just how bad they can be and some new ways forward.

Professor Veitch is based at the School of Electrical and Data Engineering at the University of Technology Sydney, and is a member of the GBDTC (Global Big Data Technology Centre) where he runs the timing laboratory.

Darryl gave this presentation at our recent Melbourne Convergent Event and has kindly offered to represent it for you at this live, online event. Registration is free and open to both IAA Members and non-members via the IAA Portal. Tell your friends and colleagues!

Member registration                                  Non-member registration

By RSVPing for this event, you are agreeing to comply with IAA’s Code of Conduct – Events.

Title: RPKI/ROV Tutorial & Social Adelaide, in partnership with APNIC
Date: Wednesday, 19 April 2023
Time: Tutorial 1:00pm – 5:30 ACST | Social 6:00pm ACST
Venues:
TutorialBarr Smith South 2032 (RM), University of Adelaide, North Terrace Campus, 250 North Terrace, Adelaide
SocialThe Howling Owl, The Monocle room (accessed through an arch door beside the main bar on the ground level within the venue) 10 Vaughan Place, Adelaide. IAA Members are welcome to bring friends.
Cost: Hurry! The first ten IAA Members to register attend for FREE
Standard fees:   $40 APNIC Member (plus GST) or $80 Standard (plus GST)

 

Register for tutorial                   Register for social

A has partnered with APNIC to bring our members this important tutorial on RPKI and ROV. The tutorial will be followed by a social event. If you’re an IAA member and can’t make the tutorial, we’d still love to see you for a drink and some nibbles, so be sure to register now.

Course outline

  • Recent routing incidents
  • Current BGP filtering techniques
  • Resource PKI fundamentals
  • Installation and configuration of RPKI validators
  • BGP filtering with ROA (Route Origin Validation)

Why do we keep seeing news headlines about major networks not being reachable because traffic got rerouted to somewhere else? BGP mishaps are very common and frighteningly easy. Examples are malicious route hijacking, mis-origination (fat fingers), and bad filters (route leaks). We need better mechanism(s) to ensure no one can inject false information into the global routing system that easily. This tutorial will look at current route filtering tools/techniques, how RPKI is just a piece in the puzzle, and what we should do to secure the internet routing.

Course requirements

  • This workshop is for those with a working knowledge of IP Routing (esp BGP), how to use a router command line interface and backing Linux command line skills.
  • Participants are advised to bring their own laptop or desktop computers with high-speed internet access and administrative access to system.
  • It is also recommended that computers have Intel i5 or i7 processor, >=8GB of RAM and 30GB of free hard disk space.
  • Software: SSH Client, Telnet Client, VirtualBox/VMware
  • Confirm Secure SHell (SSH) is allowed from the office or home network to access the lab infrastructure. Test ssh connectivity, try to connect to route-views.routeviews.org. For example from the CLI type: ssh rviews@route-views.routeviews.org.

Trainers
Terry Sweetser
APNIC’s Training Delivery Manager (South Asia and Oceania)

Dave Phelan
APNIC’s Senior Network Analyst / Technical Trainer

HOW TO REGISTER

Tutorial Registration (first 10 go for free).
All attendees must use their APNIC Academy account. If you don’t have an account, it’s free and easy to get your own APNIC Login. Get started APNIC’s website. Once you have your login (or if you already have an account) you can register for the tutorial from the link below.

The first ten IAA Members to register for the tutorial are FREE! To access this offer you must be an IAA Member and use this code in APIC’s payment portal:  IAARPKIROA2023

Register for tutorial

Social Event Registration
We’re hosting a post-event social at The Howling Owl that’s FREE to all IAA Members, starting 6pm. Even if you can’t make the tutorial, we’d love to see you there. Corporate members can register themselves and an additional 7 guests, either internal or external to their organisation. Professional members are able to invite one additional guest. All registrations need to be completed via the IAA portal by the inviting member.

Register for social

By RSVPing for this event, you are agreeing to comply with IAA’s Code of Conduct – Events.

Details
Date: Tuesday 9 May 2023
Time: 5:30pm AEST Registration Opens | 6:00pm AEST Presentation | 7:00pm AEST Social
Location: Garden State Hotel | The Observatory | 101 Flinders Ln, Melbourne VIC

Join us for our in-person Convergent 2023 Melbourne event! We’ll hear from Dr Darryl Veitch who is set to discuss Network Time Protocol and its worthiness as a synchronisation tool for equipment and services. Garden State Hotel’s premier function space, The Observatory, will provide the backdrop as Dr Veitch details his extensive measurements, taken over many years, that demonstrate just how bad Network Time Protocol is, and proposes a new way forward. 

Registrations open at 5:30pm. Enjoy complimentary beverages and canapes before Dr Veitch’s talk, taking place from 6pm to 7pm, and at the IAA social event that immediately follows. 

IAA members are welcome to invite guests. Corporate members can register themselves and an additional 7 guests, either internal or external to their organisation. Professional members are able to invite one additional guest. All registrations need to be completed via the IAA portal by the inviting member.
 

By RSVPing for this event, you are agreeing to comply with IAA’s Code of Conduct – Events

ACCESS NOTES: The Observatory is accessible through a lift located inside the hotel’s restaurant Tippy Tay. There will be a functions bollard sign positioned outside the venue and  guests will  be escorted to the lift area by host.

 

Register Now

 

 

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