IAA Newsletters
Completed Submissions
2022 Broadband Speed Claims Guidance Consultation | ACCC | 25 February 2022
The ACCC’s proposed updated guidance includes six principles regarding expectations for network operators, RSPs and consumers, and is part of ongoing periodic reviews by the Commission.
We responded to the Commission regarding its 2022 Broadband Speed Claims Guidance. On the whole, we expressed our support for the principles driving the Industry Guidance but asked for greater clarification, and guidance to be provided, particularly for our members who are smaller RSPs.
Review of the Security Legislation Amendment (Critical Infrastructure Protection) Bill 2022 | Parliamentary Joint Committee on Intelligence and Security | 1 March 2022
Following consultations which closed in early February, the SLACIP Bill has been submitted to the PJCIS for review. We submitted our response to the PJCIS’ Inquiry into the Bill and particularly noted our grave concerns with the extreme speed at which the Department of Home Affairs is pushing the Bill, despite its inclusion of some potentially very problematic powers that will see businesses being required to download government software.
Following our response, we were invited by the PJCIS to attend and provide evidence to their public hearing into the Review of the SLACIP Bill on 16 March, where we reiterated our concerns at the hearing. Their report on this has been released, and we are now assessing its impact.
Code C661:2022 Reducing Scam Calls and Scam SMS | Communications Alliance | 11 March 2022
In our response to the updated Industry Code which expanded the code’s scope to include scam SMS, we expressed our general support for the draft code, but also raised some issues. In particular, we advised against the requirement to block originating numbers outside a CSP as it could greatly impede competition in the telco sector. We believe it should be sufficient that members validate the number ownership before routing given the dominance of certain players in the 13— number space.
Open Submissions
Security information obligations for carriers and eligible carriage service providers | Department of Infrastructure, Transport, Regional Development and Communications | 29 March 2022
DITRDC is requesting consultation on new Rules for carriers and carriage service providers to apply equivalent security measures for the telecommunications sector as under the Security Legislation Amendment (Critical Infrastructure) Act 2021 for other sectors. Under these new rules, essentially all carriers and carriage service providers will be subject to the obligations which include providing information to the Secretary of Home Affairs to be kept on a register, as well as mandatory incident reporting scheme.
Consumer Data Right rules and standards design paper for telecommunications sector | Department of Treasury | 29 March 2022
The Treasury is seeking input into the Rules and Standards that have been developed following the sector’s designation in December 2021, with which we were also involved.
Digital Platform Services Inquiry | ACCC and others | 1 April 2022
A coalition of regulatory bodies is embarking on an inquiry into Digital Platform Services. This inquiry is part of the ACCC’s five-year Digital Platform Inquiry and follows the release of its fifth interim report. The Discussion Paper considers and invites submissions as to whether the current competition and consumer protection laws are sufficient to address the harms identified in the inquiry.
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Last year, we launched our IAASysters@AusNOG Program. Based on the international systers.org and systers@IETF programs, this program helps to support and enable women to access the valuable technical content and business networking opportunities that come from the Australian Network Operators Group (AusNOG) conference.
Sponsored attendees will receive:
- Economy airfares to Sydney and three nights accommodation for interstate participants
- Admission to the AusNOG conference (April 6 and 7) – sponsored by AusNOG
- Admission to the IAASysters@AusNOG workshop (April 5)
- A one-year complimentary Professional membership to IAA – subject to Board approval.
An essential part of our program is the IAASysters@AusNOG workshop. This is a one-day event; offering targeted technical and presentation skills training in addition to a career planning session delivered by industry professionals, designed to help you advance your career.
Whether you are at the beginning of your career, yet to begin or starting again, the IAASysters@AusNOG program offers a variety of opportunities designed to boost your knowledge, skills, and confidence.
Details for the IAASysters@AusNOG workshop:
Date: Tuesday, 5 April 2022
Time: 9:00am AEST – 5:00pm AEST
Location: The Fullerton Hotel, Sydney
This program is proudly sponsored by AusNOG and Amazon Web Services, and we would like to express our appreciation of their support.
For more information, please visit the IAASysters@AusNOG information page on our website.
Program Sponsors
The IAASysters@AusNOG Program is proudly brought to you with the help of our sponsors.

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The Australian Institute of Office Professionals (AIOP) is hosting a virtual webinar, and our wonderful Executive Officer and Company Secretary – Kitty Hibble – will be presenting! From Enthusiasts to Critical Infrastructure will take you through the journey of the growth of the Internet in Western Australia and a little known but crucial part of its infrastructure – Internet Exchange Points.
Kitty Hibble will show how the association grew from a bunch of people with vision, to now being a fundamental – even critical – part of the Internet today and illustrate some of the organisational changes that had to occur to support this evolution.
Event details:
Date: Tuesday 15th March 2022
Time: 10:00am AWST
Location: Online
If you would like to attend, please email us at events@internet.asn.au to access your exclusive IAA member discount code!
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Dr Karen Lee, in the UTS Faculty of Law, is undertaking research into the ways service providers engage when codes of practice are drafted; and why industry participants choose to engage or disengage in code development.
Using the development of the Telecommunications Consumer Protections Code (C628: 2019) as a case study, the research seeks to identify the consultation mechanisms used; the difficulties encountered; the barriers to participation that industry participants of all sizes and business types might experience; the effect these mechanisms and barriers have on the code development process, and measures that might be taken to improve industry rule-making activities.
To schedule an interview with Dr Lee or for further information about the project (UTS ETH21-6356), please contact her at karen.lee@uts.edu.au.
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With Australia’s newest domain namespace launching next month – .au direct – auDA will be holding a webinar to update users on tools and resources to help get their .au. The webinar will set out how to apply for a .au direct domain name, demonstrate the new tools designed to support .au direct decision making, and how auDA has been working to drive awareness of the new namespace.
Members may need to make some DNS changes or could get extra calls to the helpdesks if customers start seeing these strange new URLs on the interwebs.
Date: Thursday 3rd March 2022
Time: 1:15pm – 2:00pm AEDT
Location: Virtual
If you are interested in attending the auDA webinar, register here.
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We are excited to share with members news of the safe arrival of Nick’s baby girl – Aria Pratley – on Wednesday 16th February. Both mum and baby are doing well, and we wish their family all the very best with this new chapter!
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Thank you to all Corporate and Affiliate members who have completed our member survey. As a member-run association, your input is vital to ensuring that we provide the network you want and need. As we have seen a good amount of growth across the exchanges, we are wanting to expand our network into Hobart, Darwin and other data centres. We’re also keen to get your input on the content you would like to see on the network, so if you haven’t completed the survey yet, please get to it! The survey closes on Friday 4th March 2022, 5:00pm AEDT.
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One of our staff members caught up with founding member, James Bromberger, to learn more about the history of WA-IX. Here’s what James had to say:
What was the fundamental reason for building WA-IX?
WAIA, the former name for IAA, was founded in 1995 principally to represent the civil liberties of Internet users and organisations that wished to have private communications. With network engineers and stakeholders from the fledgling ISP and Telco sector involved, it became clear there was a need for a non-profit, carrier-neutral peering exchange. Up until this point, the incumbent telco in Australia had been charging volume based carriage fees for inbound and outbound traffic; this was making connectivity expensive for those who received traffic – which possibly was not solicited or requested by them. For example, if someone sent you a large email, you’d be paying to receive it, and the sender may not have optimised the email down to cost less (think of attached images not being scaled to a smaller resolution/file size).
Did you think that WA-IX would be as large as it is today? Why did you think that?
I recall the first organisations being the ISPs, as they were shouldering much of the comms bills from the growing ISP subscriber base, but it was when some of the commercial organisations, particularly in the mining sector, started to connect to the exchange we saw there was a real solid future for wider customer use. CoLo providers extended the peering fabric to multiple facilities, and then more and more end organisations started to swell the throughput. Given a fixed, predictable monthly cost, the service expanded rapidly.
What was the uptake of the exchange like in the first ten years?
Within a few years, nearly all of the smaller ISPs had connected locally in Perth. It seemed to be a right of passage to connect in and then subsequently be consumed by iiNet!
What would you say was WA-IX’s most significant contribution to the Internet in Australia today?
Ensuring that B-party charging was not extended to the Internet bill of consumers was a key element of opening up the Internet to consumers; in a country of the size of Australia, making communications more affordable with less personal cost risk to consumers meant the adoption surged in the community. This drove scale, and further reduced cost, to the point where consumers were being offered unlimited volume download (and upload) plans. Prior to this, traffic quotas were commonplace, and consumers would make decisions if it was worth sending or downloading content. With large content providers and CDNs putting cache nodes within the peering network meant that consumers would start to use large amounts of local traffic without making a conscious decision to do so, further driving the ISP-incurred bandwidth costs down.
With the expansion to multiple peering fabrics across Australia, we saw the fundamental economics of the digital online ecosystem become more commodity, accessible, and thus spurring the digital skills; most people now have email, browse websites, do online banking, and order groceries. If the adoption of online services had continued to be throttled by a single organisation, then society would still be using fax machines, and the ability to comfortably isolate during the pandemic would have been much harder.
There’s still progress to be done in the telecommunications space in Western Australia. For customers in the north of Western Australia, there is very little (i.e. no) peering locally between telcos; that traffic often comes down to Perth, jumps across providers, and then transits back to the North of Western Australia, a round trip time that is at times a performance impact on applications. Having a small community peering in Port Hedland, Carnarvon, Geraldton, Broome and asking the ISPs servicing these areas (typically via NBN these days) to exchange traffic locally could have a cost-saving and performance improvement, but thus far, we don’t see this happening.
[CEO comment – if you agree with James’ view on the utility of regional peering, don’t forget to complete our survey!]