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IAA Members Forum 2025

Date: Thursday, 8 May 2025
Time: 12.30pm – 1.30pm AEDT | 10.30am – 11.30am AWST
Venue: Via Zoom

The IAA Members Forum will be back this May. This Members-only event will be held virtually via Zoom. It’s a great opportunity for you to ask us questions and provide valuable feedback so that we may serve you better.

Pre-event IAA Member Survey

To help us prepare, please follow the link in the IAA Member Portal to our quick survey, when you register for this event. It’s a chance to give us feedback and ask questions in advance of the forum so we can better meet your needs and expectations.

There will be further opportunities to ask questions from the floor on the day as it is important to us that you have your say

Thanks for your input. We look forward to seeing you soon!

Registration closed. If you want to watch or review slides, links are below. 

View on YouTube
View slide deck

By RSVPing for this event, you are agreeing to comply with IAA’s Code of Conduct – Events.

IAA Convergent 2025 – Online Discussion

Date: Thursday, 3 April 2025
Time: 1:00PM AEDT | 10:00AM AWST
Venue: Online via Zoom


Outsmarting the smart home (ISP strategies for security)

How secure is your smart home? From exploitable robot vacuums to always-on internet TVs, the modern smart home presents serious security risks. As ISPs, how can you best advise customers on security—and how secure are your networks from these gadgets?

Join us for an expert discussion where industry professionals will share insights into best practices for home networking security.

Meet Our Speakers

Matt Tett – Cybersecurity Expert & Managing Director, Enex TestLab

Matt is well known across industry and government as a highly technical, straight shooter who applies scientific methods to ensure technology works as expected. As Managing Director of Enex TestLab, he helps businesses and governments stay one step ahead of cybersecurity threats.

Cameron Steel – Developer, IAA

Cameron is one of IAA’s experienced developers, helping to build the IAA Member Portal. With a background in IT support, AV technology, and home automation, Cameron is passionate about network security and reliability, bringing a hands-on perspective to smart home security challenges.

Narelle Clark – CEO, IAA (event moderator)

With over three decades of networking and internet governance experience, Narelle will lead the discussion, ensuring an insightful and lively conversation.

Register via the IAA Member Portal

IAA Member Registration
Non-member Registration

IAA Convergent Adelaide 2025 – celebrating 30 Years of Peers

Date: Wednesday, 21 May 2025
Time: 5:30 PM – 9:00 PM ACST
Venue: Prohibition Liquor Co. | 22 Gilbert Street | Adelaide

Join us for the IAA Convergent Adelaide social with a unique evening of gin tasting, ping pong, and great company as we raise a glass to 30 Years of Peers at the Prohibition Liquor Co.

We invite you to help us to commemorate three decades of building a fairer more inclusive internet.

Event highlights:

  • A guided gin-tasting experience at one of Adelaide’s finest distilleries.
  • Friendly competition with ping pong tables ready for action.
  • Delicious canapés and expertly crafted drinks.

Contribute to the IAA Convergent Time Capsule

We’re calling on YOU – our network engineers, internet pioneers, and tech enthusiasts! Bring along your tech relics, or messages for the future to our 30 Years of Peer event in your city.

What to Contribute?
We’re looking for small items that will help capture the spirit of who we are today and the legacy we’re building for the future.

  • A piece of hardware or internet gear that tells a story
  • Some company merch that will evoke nostalgia
  • Photos from team events or handwritten notes predicting the future

Don’t miss your chance to leave your mark—join us and make history!

Secure your spot now, via the IAA Member Portal!

Register now

By RSVPing for this event, you are agreeing to comply with IAA’s Code of Conduct – Events.

IAA Convergent Hobart 2025 – celebrating 30 Years of Peers

PLEASE NOTE: THIS EVENT IS NOW AT CAPACITY AND REGISTRATION HAS CLOSED. THANK YOU FOR YOUR INTEREST.

Let’s celebrate 30 Years of Peers – starting in Hobart in partnership with TasICT!

Join us for the IAA Convergent Hobart social, the official pre-conference event for Tas Tech Fest and the first of our special anniversary events across Australia in 2025!

For three decades, we’ve been making the internet a fairer and more inclusive place. Let’s toast this milestone with – a guided wine and spirits tasting – paired with great company, drinks, and delicious canapés.

We’re delighted to host Members and guests in Hobart for a special evening of celebration at the beautiful Frogmore Creek Wine Bar, located on the waterfront.

Event highlights:

  • ‘Tastes of Australia’ – a guided wine and spirits tasting
  • Drinks, canapés, and great company
  • A chance to connect with fellow IAA Members, TasICT members and peers

Date: Tuesday, 25 March 2025
Time: 5:30 PM – 9:00 PM AEDT
Venue: Frogmore Creek Wine Bar | 18 Hunter St | Hobart

Contribute to the IAA Convergent Time Capsule

We’re calling on YOU – our network engineers, internet pioneers, and tech enthusiasts! Bring along your tech relics, or messages for the future to our 30 Years of Peer event in your city.

What to Contribute?
We’re looking for small items that will help capture the spirit of who we are today and the legacy we’re building for the future.

  • A piece of hardware or internet gear that tells a story
  • Some company merch that will evoke nostalgia
  • Photos from team events or handwritten notes predicting the future

Don’t miss your chance to leave your mark—join us and make history!

Let’s raise a glass to three decades of peering excellence – we can’t wait to see you there!

Secure your spot today via the IAA Member Portal.

By RSVPing for this event, you are agreeing to comply with IAA’s Code of Conduct – Events.

PLEASE NOTE: THIS EVENT IS NOW AT CAPACITY AND REGISTRATION HAS CLOSED. THANK YOU FOR YOUR INTEREST. 

IAA Convergent Melbourne – celebrating 30 Years of Peers

Date: Wednesday, 30 April 2025
Time: 5:30 PM – 9:00 PM AEST
Venue: Little Lon Distilling Co. | 17 Casselden Place | Melbourne

Join us for the IAA Convergent Melbourne social, celebrating three decades of building a fairer and more inclusive internet.

This special anniversary event will take place at Little Lon Distilling Co., a hidden gem renowned for its handcrafted, small-batch gins and spirits. Enjoy an evening of great company, expertly crafted drinks, and mouth-watering canapés as we toast this milestone!

Experience a Guided Gin Tasting & Mini Tour

As part of the celebration, you’ll enjoy a mini guided gin tasting, complete with a behind-the-scenes tour of Little Lon’s historic cottage distillery. Learn about the craft of small-batch gin making while sampling some of their finest creations.

Event highlights:

  • Experience expertly crafted gins.
  • Enjoy delicious canapés to complement the evening.
  • A chance to connect with industry peers in a relaxed setting.

Contribute to the IAA Convergent Time Capsule

We’re calling on YOU – our network engineers, internet pioneers, and tech enthusiasts! Bring along your tech relics, or messages for the future to our 30 Years of Peer event in your city.

What to Contribute?
We’re looking for small items that will help capture the spirit of who we are today and the legacy we’re building for the future.

  • A piece of hardware or internet gear that tells a story
  • Some company merch that will evoke nostalgia
  • Photos from team events or handwritten notes predicting the future

Don’t miss your chance to leave your mark—join us and make history!

Secure your spot now, via the IAA Member Portal!

Register now

By RSVPing for this event, you are agreeing to comply with IAA’s Code of Conduct – Events.

MSA & MA Q&A

Join our briefing with Q&A for IAA Members regarding our updated Master Service Agreement and Member Agreement.

To ensure compliance with current legislation and good governance, we have reviewed our Master Service Agreement (MSA) and Member Agreement (MA). With the assistance of our lawyers, we have conducted a meticulous review and updated the terms of these agreements to ensure compliance with the latest legal requirements. Please note, we are not terminating either of our agreements with you. However, in accordance with clause 24.2 of the MSA, any changes to the Agreement must be in writing and signed by the parties.

In addition, our team has taken this opportunity to streamline processes to benefit our Members by allowing electronic execution of the agreements through the IAA Member Portal, as well as consolidating various policy documents – including the Disconnect Policy, Acceptable Use Policy, Code of Conduct – Members Services, Pricing Policy and Services Schedules – into the MSA. This consolidation simplifies our contractual framework and aligns our terms with current operational practices.

Please review IAA’s new MSA and MA

Review IAA’s revised MSA

Review IAA’s revised MA

We have created a handy guide to the latest revisions of these agreements here:

Guide to MSA & MA updates

You will be able to digitally approve our updates to the MSA and MA via the IAA Member Portal from Monday, 3 February 2025.

Any Corporate or Affiliate Members with a customised MSA with us will not be required to accept the update to the MSA.

We hope the revised agreements are more user-friendly and tailored to your needs. If you are a Corporate or Affiliate Member and need to customise the MSA, please contact us at secretary@internet.asn.au.

Register now! 

By RSVPing for this event, you are agreeing to comply with IAA’s Code of Conduct – Events.

IAA AGM 2024 update

Following last week’s Annual General Meeting we’re pleased to announce the IAA Board election results.

Congratulations to our newly elected Board Members:

Karl Kloppenborg and Fraser McGlinn.

Both have been elected for three-year terms and will take their places alongside Matthew Enger (Board Chair), Brett O’Hara (Deputy Chair), David Hooton and Nathan Brookfield.

We extend a special note of appreciation to our outgoing Board Members, Richard Thompson (2021-2024) and Matthew Moyle-Croft (2020-2024). Both have made outstanding contributions to IAA and the internet community during their tenure, and we thank them for their service.

Thanks also to all Board nominees, voters and attendees of this year’s IAA AGM.

Once again, this meeting was held online. As outlined in the agenda, the meeting received a report from the Chair, Deputy Chair and CEO, along with the aforementioned election result and the appointment of the auditor.

For those that missed the AGM or would just like a recap, you can find our Annual Report, the AGM slide deck via the [IAA website] and the meeting has been placed on the IAA YouTube Channel.

You will find further information about the Internet Association of Australia Ltd in the IAA Annual Report.

Should you have any questions about the AGM, please contact secretary@internet.asn.au.

View AGM on YouTube

Welcome our new Board Members

Karl Kloppenborg – Professional Member

We are thrilled to announce that Karl Kloppenborg has secured a position on the IAA Board! After a strong campaign last year, he came back for a second attempt to secure a place, demonstrating his unwavering commitment to our community and the future of internet governance.

With over 15 years of hands-on experience in telecommunications, systems engineering, cloud computing and internet advocacy, Karl is perfectly positioned to contribute to the IAA’s continued growth and advancement.

Karl currently serves as the Chief Technology Officer (CTO) of ResetData Pty Ltd, where he is spearheading the development of the world’s first environmentally sustainable public cloud. Before joining ResetData, he held key positions at organisations such as Real World Group, DigitalMaas, and Crucial Cloud Hosting, where he designed and developed critical systems, including cloud environments and analytics platforms. His career has been marked by a dedication to innovation in cloud computing and distributed systems, and his technical expertise spans a range of programming languages, systems engineering tools, and virtualisation technologies.

In addition to his technical background, Karl is deeply committed to the development and governance of the internet. He has been actively involved with APNIC (Asia-Pacific Network Information Centre) for several years, advocating for policy changes related to transparency, fair representation, and meaningful reforms in internet governance. His advocacy efforts have provided him with valuable insights into the challenges and opportunities facing our global internet infrastructure.

Please join us in welcoming Karl to the Board!

Fraser McGlinn – Professional Member

We are excited to announce that Fraser McGlinn has secured a position on the IAA Board! After vying for a seat last year, Fraser put his hand up again to secure a seat on the Board this year, showcasing his continued passion for the internet community.

Fraser brings a broad professional background that spans multiple countries, including New Zealand, Australia, and the Philippines, offering a unique perspective on the needs of the sector.

In his current role, Fraser leads the Network Design and Architecture Team at an ISP in the Philippines, where he is dedicated to the mission of “Accelerating internet for the Philippines and improving connectivity for all Filipinos.” Central to this mission is the operation of the Philippines’ largest Internet Exchange, where fostering relationships and community engagement has been key to its ongoing success. As Fraser says, “When we share, everyone wins.”

A strong advocate for upholding the founding core values of the internet—community, inclusivity, and respect—Fraser’s extensive experience in governance, technical, and operational roles has deepened his commitment to promoting these principles in real and measurable ways.

As a Board Member, Fraser says he is dedicated to evolving outreach and mentoring programs such as IAASysters, which provide vital mentorship opportunities for young people and newcomers to the field.

Fraser also emphasises the importance of sensible policy development, advocating for open discussions between the industry and government. He is committed to facilitating forums that address internet-related issues, fostering cooperation and community-building while ensuring there is no disconnect between the government and the industry.

Please join us in welcoming Fraser McGlinn to the Board!

IAASysters are unstoppable

In September we hosted our fourth annual IAASysters Workshop, followed by two days at the AusNOG conference, to take advantage of industry networking, learn the latest industry trends and receive in-depth technical training.

Thanks again to our awesome sponsors. We couldn’t do this without you!

Here are some pictures highlighting this year’s program.

IAA Convergent event series wrap-up

We rounded off this year’s IAA Convergent event series strongly with in-person events in Adelaide and Canberra and an exciting online hypothetical crisis scenario, ‘It’s DOWN!!!’

IAA Convergent Adelaide

NEXTDC graciously gave us a sneak preview with a tour of our newest PoP location and we can tell you, it’s A1! The evening continued at The Elephant for drinks and nibbles. Big thanks to NEXTDC for the tour and all the Members who joined us for a memorable night!

IAA Convergent Canberra

IAA Convergent Online

If you missed our IAA Convergent online event, ‘It’s DOWN!!’ here’s your second chance!

Watch as our expert team tackles a live, spontaneous role-play simulating a network outage. Guided by facilitator Narelle Clark, our seasoned expert panel: Elise Davidson, Matthew Kobayashi, Anne Mikita, Holly Raiche, and Aftab Siddiqui—navigated through technical and organisational challenges, showcasing the tools and strategies used during a crisis, and even the human impact involved.

Whether you’re a seasoned network engineer or just curious, this session is packed with insights that can help in real-world situations.

Watch now on IAA’s YouTube channel.

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