Categories

Data Privacy Day is recognised and celebrated worldwide on January 28. It spotlights the importance of respecting and protecting the privacy of individuals.  

How good is your knowledge of data privacy? In the age of data breaches, hacking, phishing and identity theft, it really is vital to respect individual privacy by safeguarding their data. If you, or your team, need a refresher on how to do just that, complete the free eLearning course ‘Privacy in Practice’ from the Office of the Australian Information Commissioner. 

Privacy in Practice provides practical advice and guidance on good privacy management practices. The content is delivered in a way that’s interesting and engaging. We promise! IAA staff have all recently completed the course, because we know just how important privacy is. 

As part of our continuous site evaluation and optimisation, IAA has taken the decision to cease SA-IX services from ADAM DC in South Australia. While we are sad to see any site go, with multi-year stagnant growth and improvements to core paths and costs increasing significantly, it is definitely time to bid this one farewell. We would like to assure members that we have consulted with the members at the site, as well as others and our Board, and are giving the longest notice possible to all affected members.

Adam DC’s final service date is Monday 31 July. After this date, our hardware will be powered down and IX Australia services delivered via this site will be decommissioned. We apologise for any inconvenience caused by this decision, but rest assured IAA is committed to providing excellent service via SA-IX into the future.

Members who wish to retain their services can migrate their connection to another SA-IX point of presence. Available locations are:

  • Colocity DC3 – 172 Morphett Street ADELAIDE
  • Vocus DC – Level 1, 132 Franklin St ADELAIDE
  • YourDC Edinburgh Parks – 23–27 Woomera Ave EDINBURGH
  • YourDC Hawthorn – 60 Belair Rd HAWTHORN

To proceed with the migration of your services, please login to the IAA member portal and submit a port order for any other location you prefer, and we will work with you to migrate your services. If you have any questions or would like more information, please contact the team on peering@internet.asn.au or call us on 1300 653 132.

Euro-IX, the association of European Internet Exchange Points, expressed their concerns about the ‘Sending Party Network Pays’ model and its potential impact on IXPs. In a letter sent to the EU in early January 2023, Euro-IX opposed the ‘fair share’ argument that proposes Big Tech should pay network costs to telcos to help fund network maintenance and upkeep. 

This has been a complex issue that has continued to trouble policymakers and industry. Euro-IX recognised the need of some form of regulatory adjustment to address the issue of great network costs that operators face, but raised concerns about the SPNP model, including: 

  • Increased costs of concluding interconnection agreements.
  • Inhibiting networks’ choice to peer.
  • Reduced interconnection density and quality of service for end users.
  • Replacement of the current market-based model for interconnection with a highly regulated market wherein administrative rules rather than technical considerations become the primary determinant of interconnection decisions. 
  • Accidental creation of new systemic weaknesses in critical infrastructure.  

Pointing to the recent case of South Korea, where mandatory termination charges have resulted in reduced service quality and security, Euro-IX warned that regulation as proposed by SPNP would ‘… be detrimental to the correct functioning of the Internet connectivity and peering market and distort competition therein’. 

As this continues to be a live debate, we will have to keep an eye out for developments in Europe to see how the policy landscape may change in Australia. 

You can read Euro-IX’s letter on our website 

The ACMA announced changes to Australia’s Telecommunications Numbering Plan in December 2022, as per the Telecommunications Numbering Plan Variation 2022 (No. 1). The Variation intends to support the improvement of the allocation of phone numbers to reduce scam activities.

Substantive changes include:

  • A new voluntary short-code 7226 (SCAM) for telecommunications providers to use to help consumers report scam calls and SMS that can be actioned directly to their provider.
  • New powers for the ACMA to withdraw phone numbers that have been used for scams or other fraudulent activity.
  • Smaller block-sizes of numbers (10,000) to be allocated to telecommunications providers from 17 April 2023 to assist competition and the efficient use of numbers in the industry.
  • New number ranges in specified locations to cater for future demand.

The ACMA held its consultation on the Variation in late October 2022. You can read IAA’s response on our website. Of the variations, 3 are intended to be short-term measures to improve the framework prior to a more comprehensive review of the Plan, which will be conducted before the Plan expires in 2025.

It’s been all systems go from the beginning of this year on the public policy front! From consultations on policies and legislation affecting the telecommunications sphere such as NBN, USO and information sharing, to meetings with government and other industry stakeholders. In 2023, IAA will continue to represent our members and the general wellbeing of the Internet and Internet industry.

Completed Submissions

C647 NBN Co Access Transfer Code | Communications Alliance

Communications Alliance and the Working Committee have drafted an Industry Code regarding NBN Co Access Transfers. Among other changes, the Code will mandate provisioning customers with AVC IDs so they can be used when transferring NBN services. This is intended to stop non-authorised transfers. Our response expressed our overall support for the Code but made some recommendations to improve its clarity, as well as regarding the retention of personal information to better encourage best practice privacy measures.

Telecommunications Universal Obligation (Standard Telephone Service – Requirements and Circumstances) Determination 2022 | Department of Industry, Transport, Regional Development, Communications and the Arts

The Draft Determination pertains to the USO for the supply of a standard telephone service. In our submission, we noted our support for the USG over the USO given the contemporary technological landscape. However, in light of the USO continuing, we made recommendations to improve the clarity of the instrument so that customers will not be unreasonably denied service due to unclear legislation.

Telecommunications Legislation Amendment (Information Disclosure, National Interest and Other Measures) Bill 2022 | Senate Standing Committee on Environment and Communication

Among other changes, the Bill primarily seeks to remove the need for an ‘imminent’ threat to a person’s life or health in order for information to be disclosed to law enforcement and emergency services agencies. To ensure sufficient oversight in light of this significant change, there will also be changes to record-keeping rules for telecommunications providers. In our submission, we noted that only a targeted consultation was conducted, despite the changes affecting all telecommunications providers. As such, we recommended greater engagement measures to be taken to ensure sufficient awareness raising and guidance for industry to implement the changes once legislated.

Open Submissions

Record Keeping Rule for fixed line superfast broadband networks | ACCC | 10 February 2023

ACCC is developing the RKR for NBN Co regarding its service quality and network performance.

Digital Platforms: Government consultation on ACCC’s regulatory reform recommendations | Treasury | 15 February 2023

The Treasury is seeking views on the ACCC’s recommendations for the regulation of Digital Platform Services as per the inquiry since 2020.

NBN Co SAU variation (November 2022) | NBN Co & ACCC | 17 February 2023

NBN Co have lodged their revised SAU variation with the ACCC following consultation regarding its previous SAU variation, which was withdrawn in July.

The SAU variation includes changes to product and pricing commitments, the framework for NBN Co’s cost recovery, rules for how the ACCC assesses network expenditure and the service standards framework.

Happy New Year to everyone, and extra well wishes to those Rabbits among you celebrating the Lunar New Year. We’ve opened our playbook for 2023 already with 3 submissions out the door (privacy, NBN and USO), an end-of-life notice issued on a POP no-one seems to want to use any more and a firmware upgrade done. We’ve also kicked off detailed scoping on the next phase of our portal, so stay tuned as there are more good features soon to come. One or 2 of the team have even caught some sun, enjoying well-earned breaks.

I was disappointed not to get to as many end-of-year events in December as I’d planned but unfortunately COVID kept me confined. Those events are a great place to catch up and hear from all our members and interested friends, so we did get lots of good feedback via my team and the Board members who attended. We have also kicked off detailed planning for our 2023 events, so stay tuned for some great speakers on all your favourite topics! The events will be a mix of online and in person, and we will spread them about the country. They’re not final yet, so feel free to get in touch to put forward a topic, whether it be a neat solution you’ve discovered, a project you’ve completed, or something that’s been bugging you for a while and you’d like us to find an expert. Don’t hesitate – it’s your association.

May the year of the Rabbit bring longevity, peace and prosperity to you all!

Best wishes

Narelle

 

Hoping for a nice, quiet summer for a change? Then the latest seasonal weather outlook is not for you! Once again it’s forecast that adverse weather events are likely to cause major disruption across Australia.   

IAA CEO, Narelle Clark, attended a meeting of the Communications Sector Group where Bureau of Meteorology senior climatologist Greg Browning presented Australia’s seasonal outlook for December 2022 to April 2023. The Bureau warns that while severe weather can occur at any time of the year, October through to April is the peak time for flooding, tropical cyclones, heatwaves, bushfires and severe thunderstorms. Indeed, that’s what lies ahead for us according to Greg’s snapshot of what we can expect.   

Here’s a few points:   

La Niña is likely to finish sooner than usual, meaning fewer heavy-rain events than last year in the east. However, eastern Australia’s soils and water catchments are still very full, so if there is any heavy rain, it will likely still result in flooding.  

With all the extra rain we’ve seen, a lot of plant growth has occurred. As things dry up over summer, there is a strong risk of grass fires in the central-west region of NSW, in southern QLD and in north-western VIC (and probably SA too).  

WA is going to have a long, hot summer, with a higher than usual rate of hot days, meaning a high likelihood of bushfires.  

Cyclone season is likely to start early (in December), and indications are that those cyclones will be strong.  

What does this mean for the telco/internet sector?  

We expect there to be no let-up in the level of disruption to services due to weather and bushfires. As such, it is important that organisations make sure their regional teams are geared up for rapid repairs in difficult locations, energy supply back-ups are primed and ready, and all those redundant routes are in place. It’s likely none of them will be redundant in the unnecessary sense of the word!  

Click here to see the slides from Greg Browning’s presentation. The nerds among you will enjoy the pretty graphs despite the unwelcome news😉

At IAA, we aim to help our members and the Internet industry mitigate communications vulnerabilities resulting from internal and external factors. We do this by sharing information about potential risks, paving the way for best practice to be developed and so reducing the impact on your organisation.   

We extend our thanks to Greg Browning and the Bureau of Meteorology for permitting us to reproduce the weather forecast content and to the Department of Infrastructure, Transport, Regional Development, Communications and the Arts, and the Communications Sector Group.   

 

Members, please remember our end-of-year embargo period is nearing. It runs from Friday 23 December 2022 to Sunday 8 January 2023 (inclusive). During this time we will not be provisioning any new services or changing existing services. Rest assured, support staff will be on call if any urgent issues or network emergencies arise. Any orders or change requests need to be submitted by Friday 9 December 2022.

In celebration of WA-IX’s 25 years, we take a look back to the beginning and the pioneers advocating for the interests of the WA Internet community. One of these advocates was Harry Protoolis, who attended that very first meeting of the Western Australian Internet Association (WAIA) in 1995. WA-IX formed 2 years later. 

Devastatingly, Harry is no longer with us. He was killed aged 38 in a light-plane crash in Perth on August 11 2003. He and his work colleagues from Fremantle technology company Nautronix Pty Ltd were flying to the west of Rottnest Island to test new communications systems over the ocean. The plane crashed minutes after take-off from Jandakot Airport, where Harry died on impact and Steven Warriner lost his life a couple of months after from injuries sustained in the crash. The pilot and three other passengers survived.

When Harry died the world lost an incredibly intelligent man, the Internet industry lost a leader and his family lost someone really special. In a tragic twist of fate, Harry was not meant to be on the plane that day. Harry’s sister Eleni del Pino recalls that someone from Nautronix had called in sick, so Harry took their place. Also, the pilot Alec Penberthy wasn’t scheduled to fly. The original pilot had used up his flying hours, so Alec had stepped in at the last minute.  

Eleni remembers Harry fondly, describing her six-foot and four-inch-tall brother as a ‘package deal’. She notes when someone dies they are spoken about as being special, but in Harry’s case he really was someone quite remarkable. She says often computer enthusiasts are socially awkward, but not Harry. ‘His Greek upbringing rounded him out,’ she says. ‘He was brilliant and quick, socially comfortable, and with a great sense of humour. Very articulate also, with a voice that carried without any effort.’ Others remembered him as ‘goofy’ and ‘good natured’. 

Harry was 17 months younger than Eleni; their parents, who had both emigrated separately from Greece and met in Perth, had 5 children – all of them girls apart from Harry. The siblings went to Balga Primary School, then Balga Senior High School. It was at high school that Harry came into his own. He was an all-round high achiever who loved learning and represented the school in an English public-speaking competition. Eleni said he was a fish out of water among the ‘geeky’ boys. ‘He was good fun, active in the Greek community,’ she says. ‘There for everybody and anyone.’  

Eleni recalls a conversation she’d had with Harry, where he’d mentioned he’d never had a failed project as he always spoke to the end-user of the system and assessed their needs before taking on a contract. ‘Nobody thought the way he did,’ she says. ‘Harry was decades ahead of everyone else, a visionary. He was a huge loss to the company he worked for.’ Indeed, after his death a Nautronix spokesperson stated the company had searched both nationally and internationally but was unable to find a replacement with the depth of knowledge that Harry had. His “expertise and domain knowledge was irreplaceable,” they’d said. Eleni observes it was no surprise that Harry joined IAA as he was socially conscious and wanted to use his superpowers for good. His superpowers: ‘He really understood how people and technology interact,’ she says. ‘He also had a strong presence, was really warm and creative. Harry could sell ice to the Eskimos.’ 

Carl Johnson was Harry’s best friend and attended that very first meeting of WAIA with him. Carl recalls Harry taking charge at that meeting, as he was wont to do. ‘Whatever situation was happening, Harry was in charge or contributing in some major way,’ he says. Carl first met Harry in the UK when they were both working for Sun Microsystems. Harry was over there after completing a computer science degree and working for a few years in Perth. He had lined up a job in advance at Sun Microsystems, which is where he met his future wife, the lovely Janet, who is unfortunately no longer with us either. After Harry’s death, Janet had described him as ‘larger than life’. Carl was best man at Harry and Janet’s wedding, which took place in Perth. The couple had three children, two daughters and a son who is Harry’s namesake. They are all now in their twenties and flourishing. 

Eleni says even with Harry’s tragic passing there is so much to be grateful for. When the plane crashed, he’d hit his head and didn’t suffer the fireball that had engulfed the plane. ‘It’s the living who suffer,’ she says. ‘He went out as dramatically as he lived; he did not go quietly into the night.’ 

Sign up to IAA's mailing list

Complete this form to receive all our latest news, events and updates.