IAA was fortunate to attend and present at the CommsDay Summit 2022 held on 3-4 May 2022. Joined by then Federal Minister for Communications Paul Fletcher MP, and then Shadow Minister Michelle Rowland MP, industry engaged in an insightful and passionate discussion about the telecommunications industry.   

Amongst several other interesting topics, there were a few clear themes prevalent throughout the Summit; how to further digitise the sector and maximise the potential of 5G and IoT, improving market competition, particularly in regional Australia, and with the federal election looming, regulation and policy for the sector.   

There was an apparent recognition across the board of the need to further capitalise on the digitisation of the telco sector and other industries as they begin to digitise, particularly in the wake of the pandemic. Agriculture and education were highlighted as sectors where greater 5G and IoT uptake could rapidly benefit the respective industries. Furthermore, maximising the potential of 5G to ensure the sustainability of telecommunications technology was also a recurring concern raised by several presenters, including a dynamic look into smart poles during ENE. HUB’s lightning talk. Both Essential Energy and Lumea presented on their convergence of energy and telco industries to use telecommunications assets to provide a solution for sustainable energy. Optus emphasised its hopes for the industry’s future, including achieving a sustainable sector by 2030.   

ACMA also attended the Summit, presenting on the challenges facing the industry; the most pressing issue, according to ACMAscammers. This follows the Customer Identification Authentication Rules recently created by ACMA, which will come into effect from 30 June 2022. IAA has created a whitepaper unpacking the rules to assist members in implementing new obligations. ACMA also stated that the authority would focus on raising awareness and educating both industry and consumers in the lead up to the rules’ commencement date. ACMA also called on industry to continue collaboration with financial bodies and various government authorities, including ASIC, ACCC, and the AFP, among other stakeholders, to ensure robust systems and procedures, including the adoption of the new automation, filtering and tracking technologies that can combat the proliferation of scammers. They also highlighted recent efforts to filter and trace scam calls with some astounding numbers of calls reported. When they say scammers are targeting Australia on an industrial scale, the numbers certainly support this.  

However, the regulatory focus at this Summit centred around NBN, and the lack of competition in the market, particularly in regional Australia. Vocus CEO Kevin Russell pointed out government policies enacted by both major parties have directly resulted in the monopolisation of the market by NBN Co. The need for better balance and increased competition and opportunity for other players was reiterated throughout the Summit. Both political candidates, Fletcher and Rowland, pointed out the alleged failures of their respective opponent’s governments in delivering adequate NBN services.   

NBN continued to be a focus from IAA CEO Narelle Clark, who presented IAA’s “2022 Election Wish List”, similarly noting the need to improve NBN performance, alongside other pressing points including rebuilding industry-government trust, improved market access, particularly for smaller Internet players, better Internet for regional and rural areas, and implementing a strategy to address the skills shortage in the industry. These points echoed many of the concerns raised throughout the Summit, with some presenters proposing solutions that industry should take on themselves and the sort of regulation they believe should be introduced by the government.  

While neither political candidate directly addressed these concerns, it’s clear that the telco sector continues to be energised by the potential opportunities presented by emerging technologies, in tune with the concerns that face the Australian and global society, and is committed to innovating and providing new and improved services to ensure the development of Australia as a leading digital economy of the future.   

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In the spirit of celebration of WA-IX’s 25-year milestone, we’ve been catching up with founding and long-time members and this month; we’re sharing our catch up with Aubrey Adams. At the time of joining WAIA, Aubrey was teaching a technology management unit in the MIS Bachelor course at Edith Cowan University in Perth and was completing his post-grad diploma in computing. He had started using this new ‘World Wide Web’ thing to do research and became very interested in how it all worked and what it would mean for doing business and education. Many businesses were starting to have ISPs host their web servers off-premises, and he encouraged his students to think about what it would mean for a business to no longer have direct physical control of its data and the public’s access to it. As such, Aubrey searched for an industry association for ISPs and found WAIA and contacted them to arrange a guest speaker for his class. Kim Heitman came out and gave a talk to the students. Since then, Aubrey joined as a professional member as a way to keep himself informed of developments in the new world of the Internet.   

Although Aubrey was not involved in setting up WA-IX, he recalls the announcement at a quarterly general meeting and thought that it was a type of local ‘sub-Internet’ and recalled that the rationale and benefits to ISPs that were presented about the IX were very clear.   

When asked about his opinion on the most significant impact WA-IX has had on Australia’s Internet, Aubrey stated that “reducing data transit costs are very significant and that it contributed to the Internet and all its services becoming a ubiquitous feature of our life today. It has allowed ISPs to manage data delivery and create things such as ‘non-quota’ services, examples such as Netflix not being counted in a customer’s download limit. This model has then been implemented across Australia (and NZ) to benefit all users in some way.”  

Aubrey credits WA-IX’s growth and expansion over the past 25 years to the members and technical staff who saw the need and had the vision to implement and manage that growth. He describes being able to stream live matches of the Women’s Cricket World Cup from New Zealand on his smart TV using Kayo, with a picture quality that is outstanding. Although he acknowledges the NBN and advances in-home Wi-Fi all contribute to this, it’s infrastructure like WA-IX that enables that data, and a myriad of other services, to be available on-demand at an affordable cost.   

In future, Aubrey hopes to see more of the same – providing exceptional peering and efficient data transit for all members and users. He also stated how IAA’s recent advocacy work has been excellent, and he hopes that that continues and that he would like to see more informational/educational sessions for professional members in an online format will happen (if you would like the same, let us know at events@internet.asn.au). 

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On 8 April 2022, the Australian Communications and Media Authority (ACMA) introduced a new set of rules, the Telecommunications Service Provider (Customer Identity Authentication) Determination 2022. These new rules are intended to protect customers from identity fraud scams that occur over telecommunications networks, including unauthorised mobile porting and unauthorised SIM swap scams.   

The new rules come into effect on 30 June 2022, and a number of our members will be affected by the changes. To ensure a smooth transition, we’ve prepared a whitepaper – Understanding Customer Authentication – that provides guidance to better understand and implement these new rules prior to their commencement on 30 June 2022. If you would like to discuss the rule changes or the paper further, please get in contact with our policy team at policy@internet.asn.au.  

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This month’s meet the member segment features our wonderful Chair, Matthew Enger. Matt is the Managing Director of X Integration and Leaptel and joined IAA in 2016 as a relative newbie in the Internet industry. He joined after being told that this peering idea is a ‘good thing to do’ and looking for a way to reduce his transit bill that was costing him $20 per Meg! He has come to learn what peering is and just how important it is to us as a country.

Matt became interested in the Internet when it was a new thing. He was in secondary school at the time and moved his school from a dialup modem being shared by everyone to a Linux box running IP masquerade over a 64k ATM link and remembers thinking – WOW! From there, he got involved in things like ml.org offering free DNS and played with website hosting and built his own interactive website with Perl and later PHP. After living in Hong Kong, he returned to Australia and was accidentally invited to help a customer of a friend with their dialup ISP. Since then, he’s been hooked!

Throughout his career, Matt has achieved many things. After his first internet company didn’t make it as selling dialup for $16.95 per month in an all you can eat fashion wasn’t sustainable, he ended up moving into business IT, but with a side of ADSL. The business owner at the time wanted to move on and handed him the keys to the kingdom and its customers – X Integration was formed. From there, he built up a business customer base, and after a few disasters (Veridas dying overnight, ISPOne collapsing), he looked at his customer base and realised he could do this ADSL thing himself. They began selling ADSL and NBN via an aggregator and established Leaptel. Since then, they have moved into mainstream Internet, and he has been learning and growing his network skills to support a national network with five datacentres and lots of customers! They also recently connected to 121 NBN POIs and have a direct relationship with NBN. This means they have lots of CVC (1.5G x 121 POIs), so if anyone wants fast Internet with no congestion, please sign up!

All business aside, when Matt’s not working, he splits his time between family (two girls aged 10 and 6) and Scouting. He really enjoys Scouting and finds it exciting to see 3000 kids attend the recent Victorian Jamboree in January and have such a great time after two years of being locked down due to Covid. He says he is lucky in his role as the Victorian State Commissioner – Scouts to have a significant positive impact on the lives of kids throughout Australia.

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Work continues on the new portal! Over the past four weeks, we’ve implemented a number of features and updated the theme to make sure the new portal not only works well but looks great, too. Spoiler alert, we’ve added in a ‘tool’ menu so you can have fast access to the tools you need to keep up to date with things happening on your network.  

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Remember our announcement in March about our network cracking over 800Gbps? Well, two months on, and with many thanks to our newest content provider and the gaming community in Australia, our network hit a new record of 901Gbps on Wednesday, 11 May. From the moment the caches were live, the traffic started coming in fast, and it was only a matter of time before we reached the 900Gbps club. Watch out, members; 1Tbps is on the horizon and when it’s here, we’re going to celebrate!! 

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Earlier this month, we racked and stacked a new PKG mirror hosted on NSW-IX. The new mirror is the first of its kind here in Australia and will make a big difference for FreeBSD users in Southeast Asia and Oceania.  

FreeBSD is an operating system for a variety of platforms that focuses on features, speed and stability. With its cutting edge features, it offers advanced networking, performance, security and compatibility. Best of all, FreeBSD is free! As a community project, FreeBSD relies on the collaborative work of the community. There are a number of ways in which you can contribute, and to find out more about these, check out the contributing to FreeBSD page.  

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Earlier this month, we welcomed Steam to the network, and from day one, the peak kept growing, pushing our network to reach a new traffic record of 901Gbps on Wednesday 11 May. The latest addition of Steam caches means that with 440Gbps of caching capacity between Brisbane, Melbourne and Perth, our gamers can enjoy increased speeds when downloading new games or updating an old favourite.  

Steam caches are opt-in by default, and if you would like to opt-out of these caches, you may do so by using the following communities:  

  • 10084:2508 WA STM Opt Out  
  • 10084:2518 VIC STM Opt Out  
  • 10084:2528 QLD STM Opt Out 

If you require any assistance to opt-out, please do not hesitate to contact one of our friendly team members at peering@ix.asn.au

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