You might have noticed something a little different – and in some cases some quirks – with your invoices this month. From 1 May 2025, IAA invoices began being sent directly from the IAA Member Portal as part of our ongoing plans to make our Portal the single source of truth for services and more streamlined overall.
Unfortunately, we set a higher default for the invoice settings and in many cases additional account holders received copies of invoices. We’ve now corrected that, so only your billing contacts will receive them in future. We appreciate your patience as we get the new system up and running.
We’ve addressed the issues behind the scenes, and things should be back on track for next month’s billing cycle. To be clear, our bank details and payment methods remain the same as usual.
If you have any questions or need a copy of your invoice, feel free to get in touch at accounts@internet.asn.au.
