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ACCC and NBN long-term pricing reform

The ACCC recently announced they will be convening an industry roundtable to discuss long-term NBN pricing and a revised special access undertaking applying across all NBN access networks. As many IAA members have a vested interest in NBN pricing and access regulation, we will be participating in the roundtable. We plan on encouraging measures which will simplify and make NBN Co pricing more affordable.

Model Defamation Provisions

We recently sent a submission through for the Model Defamation Provisions Stage 2 Discussion Paper. In our submission, we argued that ISPs and hosting providers should be considered basic internet providers who should not be held liable for defamatory content. Instead, they should receive statutory immunity from liability in defamation, especially as they do not actively participate in publication or contribute to risk of harm to reputation. We see taking this step as providing legal certainty for our members and allow them to focus on providing better services instead of on compliance obligations.

Online Safety Bill

IAA has begun working with the eSafety Commissioner and other industry associations to develop industry codes under the Online Safety Bill 2021. The codes will stipulate that industry should foster an online environment which is safe, transparent and limits access to harmful content. At this stage, we are working through the logistics of the code itself with other concerned industry bodies, but we plan on highlighting that ISPs and hosting providers do not play an extensive role in content management, and should therefore not have as many provisions to meet.

Future Submissions

In the coming month, we plan to respond to the NBN Co Pricing Review Consultation Paper 2. In this paper, NBN Co proposes changes to bundle discount charges and CVC inclusions along with a soft cap on overage CVC charges if specific criteria are met. We will also be sending a submission through the ACCC’s Non-Discrimination Provisions for Access Providers. The ACCC asks for feedback on two tests to assess whether an access provider has either implicitly or explicitly treated itself or other access seekers favourably or less favourably than other access seekers.

 

 

This week we met with Infrastructure Australia to hear about the national plan for major infrastructure projects. Amazed to hear of the transformation in cost and performance that peering and Internet Exchanges make, they have asked us for our thoughts on the upcoming plan to be submitted to government and we are feverishly working towards a response. Hopefully this will assist us in getting more content and services out into the regions.

If you have any comments about the above topics, or would like to know more about specific issues, please email us at policy@internet.asn.au.

In last month’s newsletter we announced the appointment of our new Policy Officer, Nitika Midha. Nitika has already been hard at work exploring key industry issues and policies that members might find of interest or of concern.

Model Defamation Amendment Provisions 
While many people think they can say what they like online, in truth, this is not the case, and a great deal of outrage is (often rightly) expressed when horrible things are said online. The question is, however, how much liability should there be for internet service and hosting providers? The Attorney General’s Department is updating our defamation law and refining the responsibilities of internet intermediaries in the sharing and distribution of content. Their new discussion paper asks for submissions to clarify whether grouping internet intermediaries into basic internet providers, digital platforms and forum hosts is useful for determining who should attract liability and what the threshold should be when operators are forced to remove content considered defamatory. Submissions close 19 May and NSW, South Australia and Victoria are set to enforce new provisions from 1 July.

Online Safety Bill 
Australian rules around take down and content online are stricter than in many places around the world and this is set to become even tighter. A bill currently before the Senate introduces stronger online protections for Australians and gives the eSafety Commissioner power to order harmful content to be removed, especially when platforms fail to act on legitimate cyber-abuse complaints. Additionally, the eSafety Commissioner is also given stronger information gathering powers to identify those behind fake accounts as well as a rapid website blocking power for crisis situations. If the Bill passes the Senate, service providers may need to respond to urgent removal notices within 24 hours (instead of 48). Search engine and app stores could even be compelled to remove access to services that do not comply with removal notices while ISPs may need to block access to websites altogether if a blocking notice is issued.

The Department of Infrastructure, Transport, Regional Development and Communications has released the third part of its Consumer Safeguards review. The latest consultation looks to position Australia’s consumer safeguards for a post-2020 environment.

Part C reviews how best to provide choice and fairness in the consumer-provider relationship, including the role of industry self-regulation, legacy consumer protections for traditional phone services, digital inclusion approaches and productivity.

Clearly, there are issues that will affect Internet Service Providers and IAA is considering making a submission, so all comments are welcome as we work to develop an IAA response.

Submissions to the Department are due by 24 August.

We welcome you to share your thoughts and feedback with us by emailing admin@internet.asn.au

Alternatively you can make your own submissions directly to the Department, and feel free to send us a copy if you do.

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