IAA Newsletters

It has been another busy month for the policy team, from responding to consultations and meeting with NBN Co over the launch of the Low-Income Forum to holding our last IAA Public Policy Advisory Panel meeting for the year – while 2022 may be coming to a close, there’s still lots of work being done on the public policy front. Make sure to read our articles for more information on the work we’ve been doing this month. As always, if you would like to discuss any of the below reforms or if there are any other policy areas/issues of concern, please feel free to shoot us an email.

Completed Submissions

Variation of the Telecommunications Numbering Plan 2015 | ACMA
We didn’t see any substantive issues arising from ACMA’s proposal to vary the Telco Numbering Plan. However, if these variations are effected, this may mean some changes for the industry and your business, such as an obligation for donor CSPs to check the registration status of other CSPs to which they have assigned numbers. As such, we primarily advocated for ACMA to ensure efficient and reliable notification mechanisms and to conduct an awareness campaign to ensure CSPs are aware of any new obligations or systems. The Numbering Plan is set to sunset in 2025 and so we anticipate there will be further reforms in the future.

Privacy Legislation Amendment (Enforcement and Other Measures) Bill 2022 | Attorney General’s Department
In our response to this fast-tracked legislation, we raised our concerns about the government’s focus in the wake of the recent major data breaches in Australia. While IAA acknowledges the importance of having adequate laws to ensure a strong security posture, we are concerned about the efficacy of the Bill. The Bill, which was further reviewed by the Senate Committee on Legal and Constitutional Affairs at a public hearing on 17 November, is primarily focused on increasing penalties for serious and/or repeated breaches of the privacy regime. However, this suggests that many companies are wilfully negligent about their privacy obligations. We argued that companies, particularly smaller businesses, struggle with the complexity of regulation and the lack of sufficient training and resources provided. Meanwhile, the sophistication and frequency of attacks only increases. We emphasised that the more pressing issues that require government attention are clarifying different regimes that mandate how much data companies should collect and retain, and provide support, particularly to small businesses, to ensure improved security and privacy practices. As the Privacy Act is still undergoing review by the AG Department with the Government report expected by the end of the year, IAA will continue to be involved in ensuring the development of an effective and practical privacy regime in Australia.

Open Submissions

WBA5 – First Consultation Paper on Implementing a Varied SAU | NBN Co | 6 December 2022
The NBN Co has issued its first consultation paper detailing some of the prioritised changes that will be implemented by the varied SAU. If you have any comments on these changes you would like us to include in our submission, please contact us.
Utilisation-based billing: NBN will change the TC4 Billing Model from ‘provisioned’ CVC to ‘utilised’ for TC-4 Bundling so that RSPs no longer have to actively forecast and manage CVC provisioning and will only be charged for what is utilised.
CVC inclusions adjustment: defined rules for bi-annual adjustments to CVC inclusions reflecting actual changes in end-user download usage over time for TC4 Bundled Offers.
Voice-only bundling offering: new voice-only $12/month at 12/1Mbps speed tier. Different prices applying to voice online and broadband will be based on a threshold data test.
Overbooking of CVC TC4 on NNI: NBN Co will allow RSPs to order aggregate CVC TC4 capacity in excess of NNI capacity.
Overage waiver: during the transition between bundled TC4 to flat rate offers, the overage waiver will be modified by changing the waiver threshold.

Superfast Broadband Access Service Final Access Determination Inquiry | ACCC | 9 December 202
The ACCC has released its draft decision on the SBAS Determination. The new measures proposed include regulation of access prices at the 50/20 Mbps speed tier, and charges for customer connections, transfers and appointments. There are also new requirements purported to improve the transparency of SBAS network performance and reliability.

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Here we are in the home stretch into the silly season. Of course, you’re all joining us for our End of Year events, aren’t you!?!?

I’m left wondering which government department will issue a request for comment in the week before shutdown. I suspect the Privacy Legislation amendments will be waved through, meaning we can all look forward to seeing penalties up to 30% of annual turnover and the predictable quirks of legislation passed without fully considering all the feedback.

The team have been working hard to upgrade a few links and switches here and there, and I still have one or 2 external presentations to give before we wrap up for the year. I am very proud of all the work the IAA staff have done this year – that portal for starters is a breath of fresh air! We do appreciate it when members uncover things we hadn’t expected, so please do let us know if something doesn’t quite work the way you’d like.

Our Public Policy Advisory Panel met last month, and my goodness the topics were controversial: NBN SAU, Privacy changes, the consumer-data right, low-income measures, critical-infrastructure (risk) measures… Each of these triggered a passionate discussion, which means we are looking carefully at all of these topics. We’re definitely trying to track the new risk-management framework closely so that we can appraise our members of the best approach to new obligations when they inevitably appear!

Don’t forget the end-of-year embargo, and of course don’t forget to take some time off over the end of the year! After coming to our events, of course!

All the best

Narelle

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October continued to be a busy month for IAA’s policy team, keeping up to date with industry news and legislative reforms on the horizon while attending meetings and regulatory information sessions. We expect we will continue to be busy, particularly responding to consultations surrounding privacy in the wake of the Optus data breach.

IAA’s Policy Officer also moderated a NetThing panel discussion on 28 October on ‘Defamation for ISPs and Other Internet Intermediaries’. Read more about it here.

As always, if you would like to discuss any of the below reforms or if there are any other policy areas/issues of concern, please feel free to shoot us an email.

Open Submissions

Telecommunications Numbering Plan Variation 2022 (No. 1) | ACMA | 4 November 2022
ACMA is proposing changes to the Telecommunications Numbering Plan 2015. Changes include CSPs requiring registration before being assigned numbers, decreasing the size of the standard unit for premium rate and mobile numbers from 100,000 to 10,000 and removal of the Location Independent Communications Services.

Privacy Legislation Amendment (Enforcement and Other Measures) Bill 2022 | Attorney General | 7 November 2022
In response to the Optus data breach, the government is looking to increase penalties for serious or repeated privacy interferences, expand the Australian Information Commissioner’s enforcement powers, and provide the Commissioner and ACMA greater information sharing powers.

Draft SOCI Risk Management Rules 2022 | Department of Home Affairs | 18 November 2022
Following the recent amendment of the Security of Critical Infrastructure Act earlier this year, one of the new obligations is for critical infrastructure assets to have and comply with a critical infrastructure Risk Management Program. These draft rules will set out the specific requirements of this new obligation.

Completed Submissions

5 Year Productivity Inquiry – Australia’s Data and Digital Dividend Interim Report | Productivity Commission
The Productivity Commission’s interim report for its 5 Year Productivity Inquiry sought feedback and insight into data and digital technology in Australia. Our submission primarily raised concerns about the lack of transparency and genuine consultation by government when it comes to collaborating with industry to improve the data and digital landscape. Focusing on areas including government investment, the tech skilled workforce, cyber security and the policy landscape, we called for more comprehensive planning and multistakeholder input in future works involving the Internet and telecommunications industry to ensure the accelerated growth of data and digital technology for Australia’s future.

Industry Codes of Practice for the Online Industry (Class 1A and Class 1B Material) | Online Safety
IAA submitted to Industry Codes of Practice for the Online Industry (class 1A and class 1B Material). Our response made recommendations on the reporting requirement in recognition of the limited role ISPs play on the content layer. We also made recommendations to the proposed requirement that would see ISPs responsible for notifying host providers of harmful material being posted via their servers. This requirement would see ISPs having to take reasonable steps to identify the host provider, and would not be limited to providers with whom ISPs have a partnership or other relationship, thereby being too broad and burdensome for ISPs.

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Another fantastic AGM took place this month, it was a hybrid event so those near and far could join.  

After an Acknowledgement of Country, we had updates from Chair Matthew Enger, Deputy Chair Brett O’Hara and CEO Narelle Clark. Matthew extended a thank you to the Board and staff for all their hard work; Brett presented a snapshot of the audited financials; and Narelle Clark delivered an insightful and interesting walk through of the past year. 

The motion that Crunch Auditing be adopted as the IAA auditors for FY22-23 passed and Company Secretary Kitty Hibble, acting as the Returning Officer, announced the results of the 2022 election. Congratulations to Nathan Brookfield on your appointment to the IAA Board and Matthew Enger on your reappointment. 

We would like to thank all the members who voted in the election and attended the meeting – in person and online via Zoom. 

Here’s to another busy and effective year ahead!

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This month’s Meet the Member segment features one of our exceptional Board members, Matthew Moyle-Croft, colloquially known as ‘MMC’. Matthew currently works at APJ Imperva Inc, managing the company’s infrastructure strategy for APAC, Africa and the Middle East. He first joined IAA in 2018 when he was approached to run for the IAA Board. Keen to contribute to the local Internet industry after many years living abroad, he joined as a professional member and was elected.  

Matthew’s journey in the industry started at the University of Adelaide, where he completed a Computer Science and Mathematics degree with honours. Towards the end of this degree he was asked to work for the university-owned Camtech, which had been formed to commercialise some of the things the department had been doing – including being a very early dialup ISP. He took the opportunity without a lot of thought other than ‘well, this looks kind of fun’.  

Over his 28-year career Matthew has done a lot of cool stuff – everything from building high speed networks on planes to having a tiny involvement with NASA JPL (now Perseverance). First up, Matthew was engaged in a bunch of interesting things that Camtech did aside from being an ISP (which it sold to Ozemail in 1998). There he did everything from consulting, training, selling Sun Microsystems and Fore Systems ATM network gear to the departments of Education and Defence, and getting into the very early credit card transactions on the Internet.  

Next, Matthew worked for a few years mainly doing Cisco Call Manager tasks for a network integrator that was eventually bought by IBM, before getting back into the Internet industry at Internode in 2005. There, Matthew built out their DSLAM network, helped bootstrap NodePhone, and was heavily involved in the international network and setting up peering across the globe. This led Matthew (just before Internode sold to iiNET) to move to AWS in Seattle where he spent six years running much of AWS’ global peering and acquisition of network capacity, as well as some of the new Cloud regional development. Following that, Matthew returned to Australia in 2018 and was employed by Oracle to perform similar work until he moved to Imperva in 2021.  

Today, Matthew says he is lucky enough to live in Adelaide again and enjoy South Australia’s wine regions – he doesn’t mind a good drop! He has been married for almost 20 years and has two teenagers, one of whom is likely to follow his footsteps into a career in ‘IT’, just like Matthew followed his dad’s. 

 

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