Discounted Legal Documents for IAA Members
Discounted Privacy and Complaints Handling Legal Documents for IAA Members
The Internet Association of Australia is pleased to inform members of a new Privacy Kit and Complaints Handling Policy that have been released for use by members at discounted prices for a limited time, via IAA’s alliance with the DocuStream legal documents service. These latest documents help members cut through red tape created by the new laws, quickly and cost effectively.
With the enactment of the Australian Notifiable Data Breaches Scheme (NDB Scheme) in February 2018 and the EU General Data Protection Regulation (GDPR) in May 2018, Privacy Law has now been brought head on into the digital age, bringing with it significant challenges for Australian internet service providers. The IAA Privacy Kit, currently available at a special discounted price for IAA Members, makes life easier for Australian service providers, and includes the following documents:
- Data Breach Response Plan (DBRP) – designed for Service Providers to call on in circumstances where an eligible data breach occurs.
- Service Provider Privacy Policy – a Privacy Policy for Service Providers.
- Employee Security & Confidentiality Undertaking – an undertaking that a Service Provider can ask its employees to sign, which addresses the confidentiality of personal data handled by company employees.
- Data Processing Addendum – an agreement between a Service Provider and its Customers, that sets out their agreed position on what is to occur if there is a data breach of jointly held personal information, and is designed to make the customer responsible for carrying out statutory data breach notifications where possible. It is also designed to address the GDPR requirements of a “processor” as an extension of the Service Provider’s main agreement with its Customers.
- Corporate IT Systems and Social Media Policy – a Policy making employees aware that the Company is serious about protecting its sytems and preventing unauthorised use of social media in the workplace.
Failure to comply with the NDB Scheme or the GDPR may result in significant penalties.
Click here to access the Advanced Service Provider Privacy Kit
A new Complaints Handling Standard is coming into effect as of 1 July 2018. It will apply to (i) carriage service providers; and (ii) carriers responsible for network units that are used in the supply of services by carriage service provides. The Complaints Handling Standard requires carriers to set out their complaints handling processes in writing, and make them available on their websites in a concise form. Failure to comply may result in significant civil penalties.
Click here to access the Complaints Handling Policy.
IAA members can access further discounted legal documents through the IAA/DocuStream Portal.
